At The Bedding Experts we believe in listening and helping you find the right mattress the first time. We believe in delivering quality, clean, and safe mattresses that are factory sealed and brand new.
If any of the items you purchase from Bedding Experts are damaged, defective or incomplete at the time you receive it, Bedding Experts will correct it. In the unlikely event that damage occurs to your product or property during delivery, it must be noted on the delivery manifest before the delivery drivers have left the property and reported to the store of your original purchase within 24 hours. We are unable to process any claims after the time frame.
Please allow 30 nights for your body to adjust to your new mattress. It may take a few weeks for the body to become completely comfortable with the support of your new mattress.
The Bedding Experts provides only factory sealed, brand new mattresses when you order from us.
Due to the personal nature and sanitary issues of sleep products The Bedding Experts reserves the right to make no refunds or exchanges on mattresses, foundations, mattress pads or protectors, pillows, electric adjustable beds, and futon mattresses.
Your new purchase comes with a manufacturer's limited warranty; any defects must fall within the time frame and guidelines of the manufacturer's warranty. Bedding Experts will assist all customers in exercising the manufactuer's limited warranty. A copy of the sales receipt is required for all warranties. The additional cost of inspection and delivery are not provided by the manufacturers. Bedding Experts, Inc. local delivery cost is $50. All other express or implied warranties, including the implied warranties of merchantability and fitness for a particular use, are excluded.
Floor models and As Is:
There are no guarantees or refunds on "floor models", "display models" or "as is" merchandise. All sales are final.
We will beat their lowest price within 60 days of your purchase. Bring in any locally advertised price and we will beat it on comparable innerspring or foam mattress sets.
All special orders require a 50% non-refundable deposit. There are no cancellations or refunds on any special orders. Special orders include airbeds, waterbeds, headboards, footboards, bunk beds, daybeds, futons covers, futon beds, custom sized mattresses included: Twin XL, Full XL, California King and any invoice marked special order.
All refunds require an original receipt returned to the store. All refunds are sent from our corporate office. Please allow 14 business days for processing. No refunds after merchandise has been delivered. In the rare instance that a product is returned to The Bedding Experts for any other reason than a warranty claim, a mandatory return fee of 30% of original invoices sale price and all transportation costs will be charged to the customer.
No refunds of deposits after 14 days.
Questions about our Refund Policy or other Terms and Conditions?
Please contact our customer service department at 866-395-5511