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Exceeded far beyond my expectations
I just wanted to let upper management know that my experience at the store was exceptional! The sales associate that I dealt with was outstanding. His name is Luis Vasquez. He made my mattress purchase easy. His professionalism and patience with my husband and I was great. I believe, due to his knowledge, we purchased a Stearns and Fosters, which has been beyond my expectation. He has great customer service skills and I was very pleased when he gave us a call after the delivery to make sure that we were 100% satisfied. I hope that this sales associate is made aware of my great experience and when I am ready to furnish my other rooms, even though I live far, rest assured that I will be back to see Luis Vasquez. Thank You.
Just visited the Valpo store... Nick was awesome! Absolutely the most genuine and friendly sales person I have ever encountered. I will definately revist the store the next time I need a bed... hopefully you pay him enough to stick around! Thanks Cameron
I will always buy my beds from Tony
Dear Bedding Experts,
Whenever I receive excellent service at any type of store, I make sure to give credit to the company and salesperson.
Last week, my water bed mattress broke after about 15 years and I was forced to get a new one. I visited the Homewood Bedding Experts where I met the salesman Tony.
Tony explained to me that water bed mattresses are no longer in production, but introduced me to Sealy Posturpedic. Tony was very informative, and explained to me how the mattress was the best choice for me because of my bad back and was still within my budget. I have been sleeping on the bed for a week now and I love it. Because of the great service I got, I will always buy my beds from Tony at the Bedding Experts!
Like buying from friends
Bedding Experts on Elston hooked me up! I'm a little behind on this review since I purchased from them over 3 months ago but they treated me so well that I remembered eventually.
The people here are very straight to the point and fair. I was given the bottom line price from the start and after comparing I found that it was the best around. And they threw in two amazing pillows that I now cannot sleep without! Special thanks to Jay Pinedo who worked very hard to make a deal and Neil Andree who was there to ensure product satisfaction. See these guys if you need a bed. It's like buying from friends.
Pleased with our Bedding Experts experience
After checking out three or four other mattress stores, my wife and I had a fair sense of what's available on the market. Still, we put in the requisite research when we arrived here. Neil, the manager on duty, gave us plenty of time and answered our questions about frames, filling, etc., and ultimately my wife and I purchased from here.
Neil helped accommodate our delivery schedule, as I didn't want to take receipt of the product until three or four days after buying the bed set (due to a holiday, a Sunday, and needing to schedule freight elevator time for my building).
The delivery guys were courteous and professional, phoning 15 minutes before their arrival. They set up the bed frame, box spring and mattress within five minutes and were gone without making a mess.
So far my wife and I have had 10 days of sleeping on the new bed, and we're pleased with our Bedding Experts experience.
Courteous and friendly service
This particular location for the Bedding Experts stood out to me because I often shop at the Petsmart and Target and I was in the market for new beds. On August 19th I stopped into the N. Elston location to get a price quite on some Queen size beds to replace in my grandmother's home since the two beds she had was past due to be put out to pasture permanently. The moment I walked into the store I was greeted by salesman Neil Andree who was very friendly and very personable telling me he would be with me after he was done with the customer before me.
He answered my questions and showed me various styles of mattresses and covered all price ranges and he gave me a really food deal on 2 full size mattresses(valued at $700 each) that he upgraded to Queen size and threw in a bed frame for free all for $878.00 since they were having a sale. I got great service that was courteous and friendly and if you are in the market for a new bed go to this location and ask for Neil you won't be sorry. The shop had a Yelp sticker on the front to show it came highly recommended by Yelpers who shopped here.
Neil helped us out
My fiancée and I (don't tell mom - we're not married yet) bought a Sealy Spring free somethin-or-other with vinyl foam core and a vinyl top (all vinyl, all the way, baby). Everyone has different bed prefs, so the actual make/model is irrelevant. For us, we like the extra super squishy cloud-like plush beds, and now we have one! The point is they carry Sealy, which is the best name in the biz, hands down.
Neil helped us out, and he was a pro. I've bought beds twice before and each time felt like I was dealing with a shady drug dealer. ("psst, you wanna bed man? I got what you NEED man!") Neil was super-informed (actually told us way more than we cared to know), was not pushy, and he worked within our price range to score us an extra floor model he happened to have in that was super clean and brand new, and cost half the price of the actual model.
For the record, in all honesty we were really just trying to check out the bed in person before buying it online, but in the end we went with Neil because he matched their price on an even better bed. The really cool thing was I felt comfortable enough with Neil to be honest with him about our intentions, and he even looked up the bed to see exactly what competition he was up against and showed us the floor model, acknowledging that his was the only way he was able to compete with the incredible sale the website was running.
I waited 3 months to write this to make sure we were still happy with the bed we purchased, and the verdict is in:
Shining example of professionalism
I would like to take a time out to acknowledge the efforts and talents of Mr. Joe Kiefer at the Bedding Experts at 3145 N Halsted store in Chicago, Illinois.
I came into the store with the intention of looking and getting quotes. By the time Mr. Kiefer showed me the difference in the mattresses and spoke on each one, I didn't have a need to go any further. I like a salesperson that knows their merchandise, he sold me on buying a queen size pillow top Stearns and Foster Mattress.
The clientele that come through this store should be especially grateful to have a person of his caliber working for Bedding Experts. His shining example of professionalism and his conscientious attention to detail has proven to be an ideal model for his peers as well as subordinates to emulate. I look forward to seeing him every time I come into Bedding Experts.
Mr. Kiefer has shown himself to be a great asset to the Bedding Experts at 3145 N. Halsted St, Chicago, Illinois.
Our residents were thrilled
On behalf of Lake County Residential Development Corporation and our program the Mary Pat Maddex Place, I want to thank you once again for your assistance in getting us the mattresses at cost for our program. Your crew delivered them last Wednesday and was very efficient and cordial with my staff. Kathy reported they were a pleasure to work with!
All of our residents were thrilled to have the new beds delivered. Some of the children told us that their old beds were so uncomfortable that they usually slept on the floor or the couch. They are all now sleeping in their beds and getting the rest they need.
Again, many thanks for your support of our program and making a difference in the lives of the women and children we serve.
Never been happier with any bed
I recently bought my daughter bunk beds but didn't buy the mattresses offered because I knew I could get a better deal. 8 years ago, I bought a queen pillow top from Chuck and have never been happier with any bed. I went back to Chuck in Oak Lawn
and bought 2 twin mattresses. My first thoughts were to go with the cheapest. I figured I'd have to replace them before long anyway. After taking Chuck's advice and laying in each mattress I found one I knew my daughter would love and boy, does she love it!!! Thanks, Chuck, not only for a wonderful buying experience but also for listening to my concerns.
I really appreciate the honest and help
Thank You Chuck from 95th and Cicero
for the great information and experience at the store. I really appreciate the honesty and help you provided us today with choosing our new tempurpedic. I am really looking forward to Monday and our first chance with the amazing new bed. And I'll be definitely sending anyone I know looking for a new bed your way. Thanks for everything!
Chuck was super helpful
Went to the 95th & Cicero-Chuck was great! He knew everything about beds. He was super helpful and my mom purchased her bed that day. He saved us many other trips to many other stores!! Thanks Chuck!!!
I would recommend Chuck to anyone!
ATTN: CORPORATE OFFICE (BOSSES)
On Monday my son I visited your store on 95th and Cicero. I would recommend Chuck to anyone. He kindly greeted us to the store. We indicated type of mattresses we liked, he thoroughly provided us w/all details; open to all our ?'s. Chuck showed us the perfect mattresses!!!!! I'm goin to sleep like a BaBy now!!:-) I feel Chuck should be recognized for his outstanding professionalism. Thank you for your time.
I used to compare bed salesmen to car salesmen
I use to compare bed salesman to car salesman, never took all that babble for truth, but after the past few night of sleep I have had on my new Stearns And Foster I now know the significance of it all. Just amazing, and a pressure free and professional purchase led to me having the best sleep I can recall in a long time. Thanks goes out to Bedding Experts and Chuck over on 95th & Cicero
..You have made my Dreams Come True..:)
It is very rare to find an exemplary salesperson such as Mike
It is my pleasure to take the time to inform management at The Bedding Experts of my wonderfully positive experience with Mike Ushkow.
I purchased several matresses at your store years ago. Seventeen years later, I found myself in the market again and my friend highly recomended Mike. I visited various other stores in the area but knew once I met Mike this was the salesperson and store I wanted to purchase my mattress from.
I was greeted by his warm inviting demeanor and smile as well as his product knowledge. He was very patient and answered all of my questions. He was always very polite and made me feel welcome to visit the store.
It is very rare to find an exemplary salesperson such as Mike. I am sure The Bedding Experts acknowledges what an invaluable employee he is to the company. I will definitely recomend friends to visit his location. Thank you Mike for a great experience.
You truly have a gem!
I wanted to take a moment to compliment the gentleman that works in your Lakeview store in Chicago IL. address is approx 3100 N Halsted.
What a wonderful pleasant salesman. We did buy a Stearns and Foster mattress and we couldn't be happier with our new bed or Stacey! I didn't get his last name but he was so professional and energetic... you truly have a gem!
Nick was most helpful
We just returned from purchasing a mattress set at your Valparaiso, IN store. Nick, the manager, was most helpful and even let us come in 5 mins after closing time. We are very happy with the service we have received thus far. Our new mattress will be delivered next Thurseday!
Had our new mattress for 6 months and absolutely love it!
We bought a mattress a few years ago at a furniture store. We basically went in and picked out a name brand and size. At first, we thought we got a great deal because the patterns didnt match on the box spring and mattress, but soon found out it was very uncomfortable.
After suffering through our big savings, we went to several other stores just looking, but didn't receive the attention we got from Josh. He had us try out every different mattress they had and asked various questions about sleep habits to ensure we got the right mattress. We've had our new memory foam mattress for over 6 months and absolutely love it! I wont tell you which one, because as Josh will tell you: "the right mattress is a matter of preference."
Great Prices, Great Customer Service! Helped me find the perfect mattress for the perfect price!
This place is amazing! We got such a phenomenal deal on our new queen sized Sealy memory foam mattress and the guy there, Josh, was INCREDIBLY helpful. He answered all of my questions and didn't make me feel like I was bothering him, which is what we experienced at other places. If you're in the market for a new bed, you HAVE to go here!!!
I give this store and Josh 2 thumbs up
Stopped in Bedding Experts to get prices on a new bed. The store was clean and orderly. The store manager, Josh, was very helpful and was able to answer all my question. Josh was able to give me prices on what I was looking to buy. I will not be going to any other store to look. I will be going back to Bedding Experts to buy the bed that I picked out. I give this store and Josh 2 thumbs up. Need a new bed, head over to Bedding Experts and ask for Josh.
This is the place and the guy to go to!
Fantastic prices and unbelievable service. I'm not a guy who usually does reviews, nor do I deal well with "Sales people" So after visiting multiple mattress stores in the lake county area somehow found myself in the Bedding Experts in Valparaiso. First thing I noticed was I was treated like a PERSON instead of a POSSIBLE SALE (or sucker).
Within the first few moments Nick had shown me exactly what I was looking for and explained all the options available and prices without any pressure toward something I didn't want. I had no plans on buying a mattress the day I arrived but I was so happy with the service, and specifically the treatment, I decided to buy from Nick on the spot. Bedding Experts, and this guy, made a great impression on me! If you are looking to be treated like a human, and not a dollar bill or sale, this is the place and the guy to go to!
Brook and Nick were great and personable
I stopped in on Saturday, October 1, 2011 to look at beds; I've been in the market for something to replace my 21-year-old mattress and box springs. Nick and Brooke at Bedding Experts in Valparaiso were there to answer all of my questions, help me with affordable pricing for a top-of-the-line mattress ensemble, and guaranteed their cheapest prices by giving me a guaranteed price-match for one year. I cannot wait to have my new Stearns and Foster Sandleigh bed! Brook and Nick were great, personable, and made me feel like I found the best deal in northwest Indiana! Go visit these two if you need a new bed!!
Both times have been great experiences!
I have purchased two beds from this store now, and both times have been great experiences! The first bed I purchased was from Nick and like the other reivews have stated, he is great! He is more about your comfort and what you want instead of just making a sale. I was shopping "elsewhere" and the salesman just kept talking about his commission and how if I purchase this bed from him he will make an extra "so much" because he has had that kind of month. I have never heard that once at Bedding Experts. The second bed I purchased was with Shae. He was also excellent! Just overall a great place to shop if you are looking to sleep better!
HIGHLY recommend this store and salesperson!
Thank you so much Joe S. The buying experience was wonderful. Very helpful and knowledgeable about the products. Was a Very Very Very wonderful experience. We bought 3 sets of Sogno twin sets. Would HIGHLY recommend this store and sales person.
THANK YOU AGAIN JOE!
THANK YOU TO JOE S. FOR A GREAT EXPERIENCE. HE WAS EXTREMELY HELPFUL IN EXPLAINING ALL OF THE OPTIONS I CHOSE THAT CAME WITH MY MATRESS PURCHASE AND HE GAVE ME A DELIVERY DATE AND TIME THAT I WAS COMFORTABLE WITH. HE ALSO MADE A NOTE THAT I WILL RECIEVE A CALL THE DAY BEFORE THE DELIVERY, 30 MINS BEFORE THEIR ARRIVAL AND A COURTESY CALL AFTERWARDS. THANK YOU AGAIN JOE!!!!!!!!!
Terrific Customer Service
Many thanks to Joe S of La Grange for procurring a queen size side sleep pillow for me. It has made a good night's rest far more of a possibility. I appreciate all the steps taken for the procurement of this pillow. This was terrific customer service. Again, thanks!
(Two testimonials were received from Elzbieta M - webmaster)
Thank you Joe S. It was a pleasure meeting you this afternoon. Fantastic salesman, very easy to talk to and patient. You took care of all of my needs and welcomed me with a smile. I was able to get a fantastic bed because of your help and advice. My back and progressive medical condition will appreciate my new bed arriving tomorrow morning. So excited!! I highly recommend Joe to anyone looking for new bedding. :)
...and Joe even gives me a call back the next day after purchase to make sure delivery and set-up went smoothly. I couldn't ask for anyything more!! You guys are the best. Set-up went amazingly fast, deliverymen very kind and courteous. 10 stars! Thank you guys!!
I highly recommend purchasing a bed from this Bedding Experts
I came into the bedding experts in a rush (because i was moving in 2 days), on a strict budget, and with no idea of what i wanted or could afford for a bed. Luis was patient, friendly, knowledgeable about the products, and understanding of my budget and time restrictions. He helped me select the perfect bed within my price range and orchestrated everything so i could come and get it all when i had my moving truck that weekend. I highly recommend purchasing a bed from this bedding experts location! A+
This is a great place to go
An all together easy going and fast experience! I went just to look at a few different beds and get an idea of what I wanted to purchase. The plan then was to price shop around and see if I could get some stores and salesman to compete for my business. No pressure and an amazing deal later I got a great bed and a lot of extra loot in my pocket. I just gave my information and the bed came the next day on my schedule with free delivery. If you are in the area and looking for a bed, this is a great place to go.
Great beds, great prices, and most importantly, GREAT SERVICE
Just a great experience for buying a bed. I shopped a few stores in the area and was actually yelled at by a salesman in the mattress store down the street. I walked into this store and the manager was a great help in helping me find a bed without having to break the bank. He was informative and not pushy like some of the other places. I would recommend this place to anyone, and actually already have. Great beds, great prices, and most importantly, GREAT SERVICE
This is officially my favorite bed place.
My boyfriend and I had gone here and planned on just price shopping and asking questions since we didn't want the bed until we move in 1.5 months. The manager was absolutely amazing and answered all of our questions honestly and didn't pressure us to buy. He is amazing! Mostly because of us getting the tail end of a sale, but also due to his attitude and willingness to help us, we ended up buying today, financing to get the bed we want at 0% interest for 12 months, and they are holding the bed for us until we are ready! I've gotten beds from them before with no problem, but today sealed the deal. This is officially my favorite bed place.
I will buy again from Nick at Valparaiso Bedding Experts
Nick, the manager, at the Valparaiso, IN store really worked gard to get me the mattress at the price I wanted. I have purchased from him before. The delivery & set up went very well. Nick called before and after the delivery. Excellent job! I will buy again from Nick at Valparaiso Bedding Experts.
Asset to your company!
Nick is very knowledgeable of the products and gives good advice on selecting the right product to fit your need. He also offers great deals once you have made your decision. I would highly recommend Nick to anyone who has a need in the bedding industry. He also has a great personality. He is an asset to your company!
Thanks again, great doing business with you
Just wanted to let you know we went into the Bedding Experts on Roosevelt Rd. Hillside. Craig, I am sorry I couldn't read his last name, started with LaP (LaPorta - webmaster), was extremely knowledgeable and helpful. We learned a lot as well as chose the best fir for us ina new mattress set.
Very nice man. Wish that more places of business would teach their people the customer service skills that this man had.
Thanks again, great doing business with you.
Nick was such a huge help to us!
We bought our mattress about 7 months ago and couldn't have had a better experience! As first time purchasers, we really had no idea which direction we should take. Nick was such a huge help to us! He truely knows how to take care of his customers, and was able to answer any question we threw his way!! We ended up with the perfect mattress and have slept well every night since our purchase THANK YOU!!!!!
The perfect bed for my little girl
Came in looking for a first bed for a 3 yr old and could have been happier with the service. Nick M answered every question I could think of and pointed me in the direction of the perfect bed for my little girl. He even recommended some extra products to help make the bed safer for her. When the time comes to buy myself another bed, it will most certainly be from Nick and Bedding Experts
Bob and the Bedding Experts have earned my business for a lifetime
We purchased a mattress at the Lincoln Square location a few days ago, and I just wanted to commend the manager, Bob, for his superior customer service. We recently purchased a new home, and unfortunately all of the various work we've had done has been a comedy of errors when dealing with carpet installation, painting, home security, furniture delivery, etc.
Every single one of these companies has seriously dropped the ball...from making many promises they didn't keep, installing faulty equipment, not returning service calls, installing mis-measured carpet, etc. I was literally at my wit's end with the HORRIBLE service we've been receiving from everyone and then we met Bob, who was extremely friendly, knowledgeable, and a jouy to do business with. Not only did he provide us a discount, but also followed up with a personal phone call to make sure the delivery went smoothly. THANK YOU Bob...it's nice to know there are still people that care about their customers. Bob and the Bedding Experts have earned my business for a lifetime, and I will refer all of my friends to you. Thanks again!
Took care of me pretty well so im satisfied
Im a broke college kid went there gave me a good deal purchased new bed. Took care of me pretty well so im satisfied.
I am a repeat customer
The store manager, Bob provided great information, value and follow-up to ensure that my experience was great. I am a repeat customer due to the outstanding service I've received here.
Thanks to everyone at Bedding Experts who made that happen!
Excellent experience! Ipurchased my mattress from Anthony at the Clybourn location in Chicago. Anthony's no-nonsense sales style was refreshing, and everything was as promised: next day free delivery with old mattress removal. The delivery was on time (a few minutes early even!) and the delivery men were quick and polite. My mattress purchase could not have gone any more smoothly. Thanks to everyone at Bedding Experts who made that happen!
GREAT MATTRESS and GREAT SERVICE
Had a great experience at the Orland Park store. The manager, John Taylor, was very helpful and good in service...Great guy... would recommend his store to all my friends...and the mattress that we got a few years ago is still in good condition..GREAT MATTRESS and GREAT SERVICE
Giovanni Was Very Helpful
Called on Wednesday Nov. 2nd and talked to Giovanni La Spisa at the Downers Grove location. Needed a box spring only for a queen size bed. Giovanni was very helpful and the box spring and mattress cover came on Thurs Nov 3rd as promised. Any future bedding needs will be handled thru Giovanni.
Thank you for such great service,
GREAT CUSTOMER SERVICE
We have been customers of Bedding Experts in Orland for at least 15-20 years. Recently I needed a new Stearns and Foster king mattress. Went in and they were extremely honest, informative, and not at all "pushy". I had underestimated the cost and then with sales tax I thought I might have to wait a couple months to purchase the mattress. However, the manager did some online search to apply a coupon which allowed me to buy the mattress the next day.
The delivery men were EXCELLENT, in and out, cleaned up the plastic; GREAT. Lastly, the day before the service center called to confim our delivery and after delivery called to confirm that there were no issues or questions. GREAT CUSTOMER SERVICE. We will be back as soon as we can to convert our one piece Tempurpedic (which we also bought from you) into the 2 pieces with remote.
They made shopping for a mattress easy and enjoyable
I purchased two mattress sets from the Valparaiso, Indiana store. Nick and Brooke were very helpful and made sure that I was happy with my choices. They were very knowledgeable about the different mattress sets and were patient with me during the testing of the sets. They made shopping for a mattress easy and enjoyable.
Out of all the store I shopped at, yours was the best. Thanks!
Just wanted to take a minute to compliment your store manager. Charlie was courteous, he knew his stuff and when I was being such a pain, he put up with me. I finally purchased a Sealy mattress set that I love. Glad I took my time deciding and I had such a good salesman. My daughter will be going there to purchase a set for her daughter, and she can't wait to see Charlie again. Out of all the store I shopped at, yours was the best. Thanks!
Wonderful mattress, great guy
Hello, I just want to say our experience at Bedding Experts in Orland Park was most satisfying. We bought our new split king Tempur-Pedic, and love it. Joe, our sales person, was most helpful to us in answering every question, and more. He sold us on this wonderful mattress, great guy........Thanks.
Mr. & Mrs. Wisnionski
It was a pleasure dealing with Josh.
To whom it may concern,
Josh Rock did a great job taking care of us as customers. Our new bed was delivered today, and - although we haven't test it yet - we want to say that it was a pleasure dealing with Josh.
Lance and Carla N.
We will definitely go back to the Bedding Experts in Bourbonnais
This is a rating review for the Bedding Experts on Route 50 in Bourbonnais, IL.
My husband and I had never shopped for a new mattress so we were a little lost and nervous, but once we met Nick at the Bedding Experts we were a lot more comfortable. We had already been to a Darvin furniture to try lots of different brands of beds in many styles and had narrowed it down to a Stearns and Foster. We then called around to some of our local stores to see who carried Stearns and Foster. One of the few was the Bedding Experts. We met with Nick and had a very relaxed time discussing the options and specifications of the Stearns and Foster and what deals they had running during Labor Day Weekend. He gave us a good deal and was pleasnt to work with. We will definitely go back to the Bedding Experts in Bourbonnais for future mattress purchases. You have a great staff there.
Karie and Tom
Store manager, Luis Vasquez, was the most attentive
For your info after shopping 3 different stores - 2 Bedding Experts and 1 American Mattress (where I also reviewsed IComfort by Serta), I did return to the first store which happened to be the furthest away from me to buy two sets of King Clouds. The reason is that your store manager, Luis Vasquez, was the most attentive and thus did the best selling job.
I've only spent one night on my new mattress and really do like it.
I recommend your store to others because of Nick
I was in the Valparaiso, IN store on Friday and was happily greeted by Nick who assisted me in the purchase of a bedframe. I returned to this store location because of a prior purchase of a king mattress set and had excellent service from Nick. He is an employee you should be proud of, he represents your company well. I recommend your store to others because of Nick and the customer service he provides. Kudos to Nick!
Very pleased with the whole process
We just wanted to write how happy we were with the service at the Orland Park, IL Bedding Experts. The manager of the store, John Taylor, was very helpful as we came in to find a new bed. He asked very helpful questions to help us make our decision and we never felt rushed or pressured. The day we came back to finalize our purchase we had our 3 small children with us and both of the salesmen at the store were very kind and patient as we worked out the details. We will definitely recommend this store to others and were very pleased with the whole process.
Paul & Maureen J.
I would go back again
Nick at The Bedding Experts in Valpo was great in giving me the info I needed & the best price. Delivery was fast with complete set up. I would go back again if I need another mattress for another room.
It was all a great experience.
I recently purchased a mattress set at the Valparaiso store. The whole experience was very good. In store, I received the help and information I needed to select the right product. The delivery men were great, too. It was all a great experience.
Highland Park is where Dreams Come True
I just wanted to commend Bryan from the Highland Park store off of Skokie Valley road. His knowledge and helpfulness has been quite the experience. From the point my wife and I walked into the location, to the day our new mattress was delivered. Bryan sure did follow through with his promise; our dreams really did come true. He was a lifesaver and was able to pull some strings and have our mattress delivered the next day. You guys are truly an inspiration! Thanks again!
Very Pleasant Shopping Experience
Just wanted to say thanks to Nick M at the Valparaiso store. Very pleasant
shopping experience with knowledgeable people on hand! Answered all my
questions helped me pick the bed best suited for my needs and wrapped up deal quickly. Signed papers and bed was there installed next day.Bought
Kearsley by S&F and love it.Thanks Nick M at Valparaiso, IN location.
Incredible, Thoughtful, Professional and Truly Courteous
Based upon the incredibly, thoughtful, professional and truly courtesy support from Bryan, manager of your Highland Park story, I can attest that this is indeed where DREAMS DO COME TRUE!! This gentleman assured us with the true quality assessment for our bedding needs, product resources, best means to incorporate the transition and ensure us a SAFE AND HEALTHY means through the entire process. Thanks for the quality of professional service!!
Knowledgeable and Great Customer Service
We purchased a king tempur cloud supreme from our local store here in valparaiso,IN. i just wanted to let your company know that our salesman~NXM~was outstanding. he was very professional~he had great knowledge of all the products in the store & helped us get the best bed for us. we ended up purchasing an additional bed for our guest room also! we did have an issue with the tempur~my husband has lower disk problems with his back~so the bed was actually too firm for him~NXM helped us exchange the tempur for a king sandleigh stern & foster which he made a very easy process. also, the delivery team was professional & arrived during the time frame i was told & even called me when they were about a half hour away. we could not be happier with our decison to purchase from you (we did go to 4 other mattress stores) and have told friends & family about our wonderful experience with your team. and will continue to spread the word!!
Friendly, Professional and Knowledgeable Staff
The best retail sales experience I've had in many years. Nick was very friendly, professional and knowledgeable. He went out of his way to make certain the bed I was purchasing for my mother for Christmas was delivered on time, to the point of opening the store on Christmas Eve so I could pick it up. I would highly recommend a visit to Nick if you are in search of a new bed.
Consistantly Exceptional Service!
3 purchases in the last 2 years and the service has be exceptional. Nick was very nice to work with.
Highly Recommended Store!
Steve was knowledgable and helpful. I appreciated the way the sale went and recommend this store to anyone.
I want to submit my testimonial...thanks Nick:
We had an outstnading overall experience with the Valparaiso, IN Bedding Experts location. Our sales associate, Nick, provided excellent customer service. He took his time explaining the different bedding options, prices to fit our budget, and even called to confirm we were happy with our purchase after it was delivered. We've had the best sleep in years since buying from that store!
I would strongly recommend Bedding Experts in Tinley Park
Purchased the Parkton Queen Set. Wonderful mattress!!
I take my sleep seriously (...very), and this is the best mattress i've ever owned under $1000. John's customer service was first class. I would strongly recommend Bedding Experts in Orland Park to those who value a good product, and good customer service!
Luis Vasquez was a really helpful, really nice person.
All I have to say is Luis Vasquez was a really helpful, really nice person. He helped me pick out a great mattress. I'm super happy. If every store had store managers like Luis Vasquez everyone would be a happy customer :)
James was a Big Help with Choosing the Right Mattress!
I went to the Bedding Experts store at 1149 Garfield in Oak Park, Illinois on April 12th, 2012. The sales rep James Boszewst (Not sure if I Spelled his last name correct) was a big help with choosing the right mattress set. He was very nice and courteous. I would recommend everyone to go there and see him when purchasing a new mattress set.
Sales employee Steve Trapp answered all of our questions
Had a great experience at the Valparaiso Bedding Experts. The sales employee Steve Trapp answered all of our questions and had our mattress delivered to us in a very timely matter. I recommend everyone going there for their mattress needs!
We had a great experience at Bedding Experts!
We had a great experience at Bedding Experts! John our sales person answered our questions, gave us time to come to a decision. John has an easy going way about him, you want to buy a mattress from him.
Jim & Kathleen
We Recommended Steve to all our Family and Friends
Dear Bedding Experts,
We had been to many stores checking out prices of mattresses and the salesmen were all cold and just trying to sell us the best of the best and most expensive bed even when we told them our price range. We recently bought a bed from the Valparaiso store location. Steve Trapp was our salesman and he was so easy for us to talk to, he took his time with us, and didn't push us towards anything we didn't want. He was very knowledgeable about all of the mattresses and what we were looking for. He showed us which ones were in our price range and we love our new bed! He is an EXCELLENT salesman and we recommended him to all our family and friends who are looking for a new mattress!! When we get a new mattress for our son we are going to come back to him!
Kristen and Markus O.
NICK IS THE MAN!!!
I just would like to say that Nick in the Valparaiso, Indiana store was absolutely amazing. He took the time to explain in detail all the questions I had. He was amiable, patient and his knowledge was most informative. I would definately purchase there for future items, but would certaintly seek out Nick to handle. The pricing was great too compared to other places. NICK IS THE MAN!!!
We definitely recommend Shae!
Bought our bed today from Shae & we're extremely pleased with the outstanding service & friendliness. Not pushy, extremely helpful and made the whole experience pleasant. We definitely recommend him!
Testimonial for Gio at Downers Grove
Gio at the Downers Grove location is awesome! He helped us find the perfect bed.
Testimonial for Randy
I want to let you know how helpful Randy K. from the Orland Park IL store was. My husband was not available to go with us (14 yr daughter), we were unsure of size, Randy suggested to do both measurements in her room, which we did and made decision for queen size. The day I went to pickup, Randy also helped me load and strap to our truck.
The Service by Josh was Outstanding!!
Like I Was The Most Important Person
I Just wanted to tell you all how great I was treated by your salesperson Joe in the store on La Grange Road.
As soon as I entered your store, I was greeted by Joe and treated like I was the most important person in the whole wide world.
Only looking for a pillow set, Joe gave me the upmost attention and presented your store's line. After finding out our likes and needs, Joe directed us to a product which would best fit our needs.
Not making a purchase at that visit, we searched other competitors. And after considering all the options came back to Joe based on his professionalism and knowledge of the product. We'll be sure to tell our friends about the great salesman and product we bought.
Josh was very helpful, but not pushy. A pleasure to do business with.
It was a Perfect Match
I want to commend Gabe Munoz, store manager at the Melrose Park IL location. The service I was given was very wonderful. He took the time to explain about the life of the bed, the type of bed my husband and I need for our backs. My husband has a herniated disk and I have arthritis in my back. When he guided us to the right mattress, it was a perfect match. Gabe Munoz was a great salesman with great customer service.
Neil Really Took Great Care of Us
Hello, I just had to write to let you know that we had superior service at your Schaumburg store with the help from Neil Andre. He really took great care of us and made sure that we were happy with our recent purchase of a new king size bed. He was so knowledgeable and helpful! Just had to take a minute to let you know.
Couldn't have been Happier with the Service
Came in looking for a first bed for a 3yr old and couldn't have been happier with the service. Nick M. answered every question I could think of and pointed me in the direction of the perfect bed for my little girl. He even recommended some extra products to help make the bed safer for her. When the time comes to buy myself another bed, it will most certainly be from Nick and Bedding Experts.
Friendly, Informative and Gave us Time
As my husband and I were driving down Golf Rd I spotted The Bedding Experts and on a whim asked him to take me in there. I have chronic back pain and our year old, already sagging bed was beginning to annoy me. I just wanted to see what options they had. Salesman Cory R. instantly came over and steered me toward the beds that fit my needs. He was friendly, informative and gave us time to go back and forth testing the mattresses. Although, I thought I had no intention of buying anything that day we found and purchased an awesome set. Erick V (friendly as well) helped write up our paperwork. East and no pressure. In two days the set qwas delivered on time by quick and nice movers. I love my bed and i'm happy i did business with these guys!
This is where you want to go to get a bed, hands down.
Neil Andree is perhaps the most knowledgeable person i'd met in my search for a bed, and was incredibly patient and friendly. He was also quite intent on finding the right fit for me - price / comfort / bed type, etc. I could not be happier with the bed I ultimately purchased, and the real reason I finally got it is because Neil is simply fantastic at customer service and what he does. He was also very honest about giving me feedback on pricing / models i'd seen in other stores, indicating that it was a good price / bed offer elsewhere too. He offered the better deal in the end overall, and I felt 100% more comfortable buying a bed from him than anyone else.
So, thank you Neil for the fantastic bed!
Dan did a fantastic job in helping me find the right bed
Dan did a fantastic job in helping me find the right bed for me. He did not push me to buy something I didnt want which a lot of salesmen do! Dan was very professional and his personality was great. I did find the right bed and it is wonderful.
Thank-you so much Dan, I will send everyone who is looking for a new bed to you.
Excellent Customer Service!
I had already purchased a mattress from a different store when I just stopped by the Bedding Experts after hearing a commercial on my car radio. I ended up buying a better quality mattress from this store and canceling my original order. The store manager, Dan, was very courteous and extremely knowledgeable. I never felt pressured that he was just trying to make a sale. The store is well laid out inside and very clean. The customer service provided by Dan is what sold me on purchasing from this store. The mattress was delivered on time and Dan called me the night before to remind me and also followed-up later that day to ensure it arrived as scheduled.
Again, excellent customer service.
Dan was right I love it!
My salesman was Dan Dunlop. Great person. Very easy to talk to. Great salesman. I went in with the intention of buying a queen set for myself and my husband, and also to purchase a new twin for my daughter as well. He did not pressure me at all, talked about what I wanted in a mattress, I was torn between prices but he assured me the mattress I chose was the best fit for what I was looking for. He was right I love it! My daughter loves her new bed and I would recommend this location to everyone.
Thank you Dan!
I highly recommend checking this store out on Northwest Highway
We purchased a new mattress from this Bedding Experts in October. It was a Columbus Day sale that brought us into the store. Rob politely greeted us and was extremely helpful; friendly and honest too! He patiently waited on us and sat with us for almost an hour. We arrived after doing a lot of research online first, so we had a decent idea of what we were looking for. Rob was not at all pushy (i.e. he didn't try to sell us more expensive merchandise like other stores did to us). We could easily sense a true degree of sincerity in talking with Rob. He also did not stand over us constantly like other creepy sales people do. When we needed privacy to talk over our decision, he gave us our space.
Rob showed us about 3 options that were great buys within our search criteria. He took great care of us and gave us a good buy on a very comfortable new queen mattress! I highly recommend checking this store out on Northwest Highway in Crystal Lake. I know the next time I'm in the market for a new bed, I will definitely stop by to talk to Robert at the Bedding Experts.
Both Rick and Steve Were Extremely Helpful!
I recently purchased a mattress from the Merrillville, IN store. Both Rick and Steve were extremely helpful in helping me decide on the right one. Due to back issues, I had to take my time in choosing and both men were very patient as well. Both were freindly and welcoming. I would recommend purchase a mattress from this location!
John's knowledge, expertise, assistance and courtesy is AAA+
John Taylor at the Orland Park store is by far the best salesperson we have ever dealt with in over 50 years as a consumer. The store itself is 1st class (clean, orderly, etc.). The location is easy to get to. John's knowledge, expertise, assistance and courtesy is AAA+. If you need any bedding products this is THE MAN and THE STORE to go to for a pleasant shopping trip.
Nick was a big help
Nick was a big help. Great service. Great Price. Delivery was prompt.
Josh was so helpful, friendly and informative
We just got home from ordering our new bed, and to be honest were just going to test out a bed we had looked at online. However, Josh was so helpful, friendly and informative that we purchased from him directly. Can't wait to take delivery of the penominal deal that we got through Bedding Experts. And seriously, I cannot give enough kudos to Josh. Excellent experience.
Unbelievable Customer Service!!!!
Rick and Steve at the Merrillville location were incredibly helpful in helping pick out the right mattress for my wife and I. They took all the guess work out of purchasing our new mattress. Their knowledge is invaluable and we will never shop at any other mattress store. Thank you Rick!
One of the most knowledgeable managers I have ever seen.
We wanted to share our excellent experience with Amar, the sales manager at Aurora, 60504. Amar was personable, caring and one of the most knowledgeable managers I have ever seen. Amar knows his product and is passionate about what he does...PLEASE SHARE THIS COMPLIMENT AND NOTE WITH AMAR.
It was a beautiful experience.
Hello! Last week, we went to the Bedding Experts in Tinley Park, IL. Our salesperson was Eric W. Not only was he pleasant and professional, but he was very knowledgeable and extremely helpful. He took the time to explain and demonstrate all the features of the adjustable bases and mattresses by Tempur-Pedic. We ended up buying (2 twins - one soft and one firmer). Eric called the day they were delivered to make sure everything went well. It was a beautiful experience. We love our beds and loved the great service we received. We would highly recommend anyone looking for a bed to talk to Eric at The Bedding Experts.
Hello! We just sent an email regarding our order (we love the beds, loved the service, loved the salesperson), but wanted to follow up. Although we dealt with Eric W., who did a fantastic job, John T. (who said he was the store manager in the Tinley Park, IL store) also called us to make sure everything went great with our order. Although he wasn't our salesperson, he did take the time to call to make sure all went well. Very impressive service you've got! Just wanted to let you know.
Paul and Laura B.
Five very wonderful, restful nights.
I really love the feel of my new queen size bed. I have had five very wonderful, restful nights. My salesman, Mason, in your Downers Grove location, was very helpful in getting me what I wanted.
This was our first and only stop.
This was our first and only stop on our search for a mattress. Shae was very helpful and we did not feel it was necessary to look further.
What a great shopping experience I just had.
What a great shopping experience I just had. I was in need of replacing my mattress and box springs, and after researching the different brands of mattresses, I decided I wanted to stay with Stearns & Foster. My next challenge was to decide where to shop.
The Bedding Experts store on North Halsted is where I ended up. My sales associate, Shaun Mason, exemplified professionalism and his knowledge of the product was beyond reproach. His interest in my sleeping habits helped him direct me to the perfect mattress set to suit me. He took his time with me and explained the variances between each mattress brand and, above all, did not pressure me into purchasing something I didn't want.
I'll definitely recommend Shaun and The Bedding Experts to my friends. Oh, and the best part of my shopping experience was that I received my mattress set in less than 24 hours. Great service!
Thank you Shaun!
Everything one could want in customer service.
I bought a bed at the Lincoln Square location about ten days ago. The bed was delivered on Saturday afternoon and that process was everything one could want in customer service. The delivery guys called me when they were about five minutes away from my home and asked if they should deliver via the front or back door. When they arrived, they removed my old bed and set up the new one in less then 10 minutes. They took all the garbage (the plastic around the mattresses and the cardboard box for the frame) out with them. One of the guys saw me struggling as I tried to take apart my old frame. He volunteered to carry it down to the alley for me. When the delivery guys left, there was no trace of them having been in my apartment (except for a wonderful new bed)! I don't expect to be making a new bed purchase for a long time, but if anyone asks where they should buy a bed, I will send them to The Bedding Experts.
I highly recommend the Merrillville store. I have to say that Rick was very helpful to my mother, when she decided to purchase her new mattress. He was very nice and took his time even though we came in ten minutes before the store closed. He set her up for financing and had the mattress delivered the next day. As for the delivery guys, VERY PROFESSIONAL...they took their shoes off before coming onto the carpet...I was shocked. Most people don't even think of that when entering someone's home. Again, highly recommend dealing with Rick.
Thank you Luis!
I went to this location with a certain mattress in mind that fit both my budget and need. Luis was very patient while I tried to convince my husband to pick a price. He was very knowledgeable and willing to go that extra mile to get me the best for my money. The phone call to make sure the delivery went well was the icing on the cake. Thank you Luis, for providing such customer service.
You were awesome!
I have made two purchases from Luis V. I recently purchased a Stearns & Foster mattress and love it. Luis was very kind, professional and knowledgeable on his products. Luis made me feel very comfortable and I can guarantee I will be back if anything else is needed. I have recommended my friends to Luis and they too purchased the same mattress. Thank you for all your help Luis. I will send you more business. You were awesome! Have a great day!
Pleasure doing business.
I just wanted to express what a pleasure it was doing business with you and the company you represent. Thank you for all your help resolving the issue I had with my mattress. I will most definitely recommend Bedding Experts to anyone I know that may be interested in purchasing a mattress.
My expectations were exceeded.
I just wanted to express gratitude and positive experience in my transaction with Bedding Experts and the manager at your Lawrence/Western Avenue store in the Lincoln Square neighborhood of Chicago. I visited the store three times in three days as I shopped around and compared other mattress companies and products. Your manager, Bob, was very honest, straight forward, helpful and friendly. My mattress was delivered on time as expected and his follow up during the transaction was thorough. My expectations were exceeded and I will recommend anyone looking for bedding to contact him at your Lincoln Square location.
My quest ended with the Bedding Experts Store.
Started on a quest for a new mattress Saturday, May 24. The first store I stopped at was Bedding Experts in Portage, Indiana. Rob A. was the salesman and he walked me through all the options and I ended up purchasing the Optimum Sealy Posturepedic mattress with the adjustable base. It was delivered the very next day and I also bought two Symphony pillows. Needless to say, my quest ended with the Bedding Experts store, which I am so glad of. Rob was very knowledgeable and easy to talk to and a very good salesman, which you can see by the system I bought. My husband has back and heart problems and so far we both LOVE our new mattress and pillows. Thanks Rob for all of your help!
A Remarkable Young Man There Working With Complete Joy
I just got a bed here in Homewood Illinois. Your store manager Tony Hopper needs a raise. He is the coolest and most helpful sales guy ever. Heck I thought I was at an apple store. No Kidding. He rocks I just wanted to tell you guys you have a remakrable young man there working with complete joy and such happiness. Hell I might want to apply for a joy with you guys. He needs to be commended for the hard work and cheerful spirit he has and the service was first class. Oh and also the bed rocked also!!!
Will sure continue to support this store!
Your employees at the Crown Point IN store are great. Have bought three different times over the last few years and I am always satisfied with my purchase. They listen to my needs and help me meet them within my budget. My last visit Shae MacPherson did a great job for me. Will sure continue to support this store.
I'm sleeping like a log!
Just wanted to say thanks to Chuck and the Bedding Experts on 95th st. in Oaklawn for great customer service and a great mattress. I'm sleeping like a log!
Very pleased with the knowledge and customer service
We just got back from the Merrillville store and were very pleased with the knowledge and customer service of Rick Gile. He was very helpful in the selection of our mattress.
I wanted to thank Jill and her associate who helped me find a bed that was ideal for me. They had a great attitude considering they had to work on 4th of July! Also, the delivery guys were great -- they got here and set up in less than 10 minutes!!
Thank you Charlie
My shopping experience was the best ever thanks to Charlie the salesman. He was really terrific in that he answered all of our questions, told us what to expect and he was friendly and very professional. When he called us on the evening that the bedding was delivered just to follow-up and make sure we were satisfied that was a real plus. Thank you Charlie for the great customer service.
Because of Mr. Bias our Dreams Came True!
I reserved 2 hours one day to visit 4 mattress stores for a new Queen size box and mattress for my wife and I. Mr Morris Bias III was the best! He did not make me feel rushed or try to pull a hard sell on me. He asked several questions and actually listened to our answers to sell us the proper bed. He did not keep trying to steer us toward the most expensive items in his store very 5 minutes. My son just signed a lease for his first apartment and we are going back to Mr. Bias to purchase what he needs. Because of Mr. Bias our Dreams Came True!
Expert Knowledge and Professional Guidance
I want to thank Nick at your Valparaiso Indiana store
for helping us choose the right bed for our needs. Through his expert knowledge and professional guidance we ended up with a Tempur-Pedic queen set. We were able to take our time trying out the variety of quality mattresses available in the showroom with no "sales pressure" whatsoever. I recommend Nick and your store to everybody.
John & Nora B.
One Final Stop at the Bedding Experts
I would like to thank Nick M. from the Valparaiso Indiana store for his professionalism and knowledge on your products. We were on our way to purchase a new mattress and box spring when we decided to make one final stop at the Bedding Experts. Nick was not a high pitch sales person, he just simply won our hearts with straight information about your product. We bought your product and set up a delivery day and time. We got a call 1/2 hour prior to delivery and your men came as expected. These two men were courtesy and professional as well.
FORTUNATELY, I found "Bedding Experts" and John Taylor.
My recently graduated AWESOME son, with a full-time job (YEAH!) decided he would like a full-sized bed. I offered to purchase it for him, as a birthday gift. I have very limited free time, due to working two jobs. Day job is in Mokena, I needed to visit my mother in Orland, so I figured I would also shop there. I was going to one of your competitors, simply because they were in Orland. FORTUNATELY, I couldn;t find the store I wanted, and didn't have the time to keep looking for it. FORTUNATELY, again, I found "Bedding Experts" and John Taylor.
When I walked in the store, there were already 5 or 6 people ahead of me. Mr. Taylor graciously greeted me; in fact, he was polite with everyone. I quickly explained my needs and he very kindly pointed me in the right direction. Normally, due to the shortness of time available in my schedule, with that many poeople ahead of me, I would have simply left. But I stayed, only because Mr. Taylor was so courteous.
I purchased a very simple mattress, nothing with frills. Probably could have purchased it elsewhere, even online. But, because of Mr. Taylor, I purchased it at "Bedding Experts". When my younger AWESOME son decides to move up to a full-sized bed, I will make sure to head back to "Bedding Experts" and Mr. Taylor.
So Wonderful to Have Great Service
I would like to recognize one of your store employees. The Bedding Experts in Michigan City IN 46360 - Steve T.
I went to the store to purchase a mattress. Steve was extremely helpful. He provided excellent service and information. I was so impressed. I purchase the mattress and I am very pleased.
In today's fast paced world it is so wonderful to have great service. Thanks so much steve.
Also, thank you Steve for joining the Marines and keeping our nation free. God Bless You!
John Taylor = Very Helpful
I just bought a mattress at the Orland Park store. John Taylor was very helpful and found me a comfortable mattress I could afford.
Called Us On His Day Off To Confirm Our Delivery Date
I want to give a compliment to you sales manager, John Taylor, in the Orland Park store. He was so helpful and courteous. He kept the store open after closing for us to decide, and he managed to help us and another couple at the same time without either of us feeling ignored. He called us on his day off to confirm our delivery date. We really appreciated his high level of service and special attention. He deserves some recognition for this.
Mary Beth D.
In Our Home And Setup In Less Than 24 Hours
My fiancé and I moved to Chicago recently and happened into your store on 4004 Roosevelt Road, Hillside, IL. We dealt with Mr. Tony Kritikos; he listened to our needs, our main one being the price range, and quickly located a few bed options that would work best for us. The service we received was great and best of all our bed was in our home and setup in less than 24 hours.
Thank you much!
Allison Z. & Joshua S.
Extremely Welcoming And Very Personable
Just wanted to write and say that I really don't think I have ever had such a great experience spending money. I have never purchased a mattress before and feel that Marty, the sales associate was extremely knowledgeable and never seemed like he was simply trying to make a sale. having previously worked in sales I found his approach extremely welcoming and very personable.
I Would Definitely Purchase From The Bedding Experts Again
Just a note to let you know I recently purchased a twin mattress & box spring from your Orland Park, IL location (14724 LaGrange Rd.). Both Gentleman who helped me were very knowledgeable, helpful & accomodating with my purchase. A few minutes earlier I had visited a discount mattress store near the Bedding Experts store & the difference in the quality of the products & the knowledge of the salesmen was obvious when comparing the 2 stores. My mattress set up arrived on the day & time as promised & I am very happy with my purchase. I would definitely purchase from the Bedding Experts again.
The Most Comfort In Years!
I just wanted to say Thank You to Amar for the great service and assistance in picking out a mattress at your store in Aurora IL. He was very helpful and we definitely picked out the right one. Couldn't have had a better night of sleep - the most comfort in years!
Great Follow Up And Customer Focus.
I wanted to share that I had excellent experience working with Store Manager Jill and her associate Shawn. My Stearns & Foster bed of less than 4 years was defective and they helped to get a timely assessment and replacement of the mattress. The entire experience was professional and helpful with great follow up and customer focus.
Josh Was Absolutely Wonderful!!!
He was so patient and also informative. I never felt pressured so I ended up buying beds for all 3 of our bedrooms rather than 1. He was also very cooperative and was able to deliver when it was convenient for us. Thank you so much! My little girl also gives him high 5s.
I love my new mattress.
I love my new mattress.
My salesman Stephen was very helpful. I would highly recommend your Bedding Experts to anyone looking for a mattress.
Thank you for a good night's sleep!
A True Professional
I'm writing to supply a testimonials for Bedding Experts, specifically Tony Kritikos.
From start to finish he was exemplary, a true professional.
He was courteous and friendly, attentive and flexible. He had an impeccable manner and throughout the whole buying experience was a pleasure to do business with.
I would go so far to say that had it not been for Tony I would have taken my business elsewhere. If you have a sales training program you could do a lot lot worse than having Tony teach it.
I would have no hesitation in recommending Tony or providing further information as needed.
Randy Actually Cared.
I just wanted to let everyone know what a positive experience I had dealing with The Bedding Experts in Orland Park. Randy, the store manager, was one of the friendliest sales professionals i've ever had the pleasure of dealing with. I went to the store looking for some very specific things in a certain price range, and he never once pushed me to buy anything I didn't want or need. He asked knowledgeable questions and was very honest with me when I was considering buying something that was out of my price range because I thought I needed it to be comfotable. Also, he clearly explained the differences between the two types of mattresses I was considering and provided helpful recommendations as to whether a higher end mattress woiuld be right for me.
From the beginning, it was obvious that Randy actually cared about whether I was comfortable with the mattress I was considering. I would absolutely recommend the store to anyone; shopping there was a wonderful experience. Not only do I feel happy about my purchase, but I feel like I really understand the differences between what I bought and the other products I was looking at.
My experience was almost as comfortable as my new bed!
I would like to recognize particularly great customer service that I received at the Bedding Experts store in Valparaiso, IN. My sales associate, Nick, helped me buy my first bed without making me feel manipulated or too pressured. He was friendly, attentive, and knowledgeable. My experience was almost as comfortable as my new bed! Which is insanely comfortable.
Courteous, Helpful, and Knowledgeable
I am emailing to say that Nick, at the Bedding Experts store in Valparaiso, IN was exceptionally helpful when we recently purchased our TempurPedic bed set. He was knowledgeable and took the time to help us make the right choice for us. We had purchased two futons previously from Nick and went back to this store knowing he would be courteous, helpful, and knowledgeable. This type of service is not available at many stores, and his customer care certainly is appreciated!
Pleased With Both Mattresses
Nick at Bedding Experts in Valparaiso, IN let me know that the sale-price mattress was the best deal at that time. He didn't try to talk me into a more expensive mattress, although he did provide information about them. I ended up purchasing two mattresses for my family and we are pleased with both of them.
Best Service Ever!
I wanted to recognize Charlie at the Bedding Experts in the Calumet City Illinois store for the best service ever! We normally don't complain or compliment, but Charlie made our experience a very positive one. After dealing with the Sears store and their lousy delivery departmen, we give your company 5 stars. Congrats to Charlie! We thank you Bedding Experts. We are very satisfied.
P.S. Great delivery. Fast and professional!
Mr. and Mrs. Czulno
Keep up the excellent service Nick!
Nick, the sales rep, was excellent. He was great with our 3 small children and answered all the questions we had. We came in to receive info on a mattress, not to buy. He was great so we left with a mattress set. The delivery also went smooth with no complaints. I would recommend coming here first before wasting more time somewhere else. Keep up the excellent service Nick!
We are 110% satisfied with the purchase
I went in looking for a bed for my mother and Luis helped us find the perfect fit!!! He was very informative on all of our options. We are 110% satisfied with the purchase, we will be going back for my brothers mattress for sure!
Gordy Kissner was more than helpful.
My wife & I just bought a Queen size set at The Bedding Experts store on Labor Day. The salesman, Gordy was more than helpful. He was friendly & informative & made what could have been a stressful decision easy for us to make.
Thanks to Charlie at the Calument City store! After months of searching for a mattress, we finally received ours from The Bedding Experts. Charlie was professional and did not rush my husband and I and answered all of our questions. Delivery was exceptional. We are very pleased. Sears failed us for the last time. We recommend Bedding Experts to all of our friends on Facebook and our families.
Genuine and Honest Person
Nick at the Valpo store did such a great job in helping me select a bed. He is a genuine and honest person. I would recommend anyone looking for a new bed to visit his store.
Thanks again Nick!
I am Happy to Recommend the Calumet City Bedding Experts!
I will always highly recommend Charlie at the Calumet City Bedding Experts. I just went back for the third time to buy another bed for my guest room and had another wonderful experience. I have sent many of my friends and family to purchase from Charlie as well and we all just love him to death. Shopping for a mattress can be such a drag, but Charlie always makes it fun and gives us the best prices. Charlie will continue to get my business and anyone that I know looking for a mattress. I am happy to recommend the Calumet City Bedding Experts!
I recently purchased a queen size mattress set for my nine year old grandson from Nick at the Valpo store. He was extremely helpful and nice. He gave us great advice and assistance in choosing the right mattress. I, also, feel he gave us the best deal possible. My grandson loves his new bed! Thank you, Nick, for making our experience so pleasant and affordable.
Nick at the Sheffield locations was fantastic.
Nick at the Sheffield locations was fantastic. We didn't buy a bed but our friend did, and he was the best!!! If and when we do need a bed I know where to go and where to cpontinue to send me friends. I hope you pay this guy well bc he's a great person and excellent salesman. I might just go back to buypillows just to say hellp. Bedding Experts have a gem in NICK. THANKS BUDDY!
Very Friendly, Extremely Helpful, and Great To Deal With!
Fantastic Service from Mr. Gene Arman. Mr. Arman was very friendly, extremely helpful, and great to deal with. Loved the fair price, love my new set. Set up next day delivery.
Delivery men Oscar & Tomas Great, on time and very careful. I will be sending my friends and relatives to see Mr. Arman. Take good care of him, he sure takes great care of customers like me and my cousin.
Bryan was more than understanding.
Bryan from Highland Park did it again!! I am in awe with how Bryan handled my situation when my son and I came into the store last week. After knowing the circumstances my son and I were in, Bryan was more than understanding. I can't thank him and The Bedding Experts enough with how much you've helped me these past three months with our bedding experience. Thank you all again and bless you all!
Success!! Thanks Mucho!
Ahhhhhhhhh - finally! A great night's sleep on a new Ultra Firm S&F. Stacey did a fab job of fixing me up with something that would alleviate morning back pain. Success!! Thanks Mucho!
Judy gave us excellent service at the Crown Point, in store and I wanted to recognize her. Also, Sealy is the best!
Nick was Very Informative and Knowledgeable
I bought a Queen and King mattress for my sons. Nick was very informative and knowledgeable about the products he is selling. He was not pushy, which I respect in a salesperson, but very helpful. I will definitely purchase from here again and recommend him to anyone I know who needs mattresses.
Morris is the most helpful, informative person I worked with at Bedding Experts. I highly recommend Morris for his knowledge and professionalism!
Nick was pleasant and professional
Nick from the Valparaiso store was a God Send!!! Nick was pleasant and professional and we even giggled a bit. Please hire more people like Nick!!!
Thank Josh for a Great Sale
Please thank Josh for a great sale to us and his knowledge on the beds.
I am handicapped and needed a new bed due to several spinal surgeries and was glad that he knew what bed to recommend. He even helped me off and on the beds to try them out. Also, my hubby has cancer and we needed a well built bed for comfort, since he is in it quite a lot.
Thank you for your store. Without Josh working there I would never have come through to buy one and have told many people in the health care profession that I used toi work with about the store and said to go visit Josh in Michigan City for a bed!
Thank you so much,
We bought a Great Mattress at a Good Price.
John Taylor helped us pick a nice mattress and took his time showing us around without rushing us. He provided great customer service and he even helped tie it to the top of our car. When we need another mattress we will come back.
Highly Recommend W. Diversey in Chicago
When I saw Jill's face on the W. Diversey Chicago store website, I knew she was the person to deal with. I was correct! She is incredibly helpful and informed. After we talked, I felt that I had a new friend as well. She was efficient enough to smoothly and professionally process my order and delivery over the phone and share friendly banter with me as well. If the delivery and set-up go well, the service will be perfect. I highly recommend Bedding Experts at the W. Diversey location in Chicago.
David was Genuine and Very Nice
Purchased beds from David Kartheiser. He was filling in at our store. He was very nice to us and I felt he gave us a good deal, I liked how straight forward David was, no nonsense. He was genuine to all customers and treated them equally. I observed this while in the store.
Great Same-Day Service
I just wanted to say thanks for the great one-day service in getting my new Tempur Cloud Supreme delivered and installed. Love the new mattress. Best sleep i've had in a long toime. Everthing is perfect. The delivery guys were quick, courteous, and hauled away my old mattress just as promisied. All in all it was a positive experience. Nice job.
Jill Greeted Us With A Warm, Friendly Personality
Moving from NY to Chicago we have been through a lot of hassles and stress and were not looking forward to the mattress shopping experience. From the moment we walked in the door Jill greeted us with a warm, friendly personality. She was incredibly knowledgeable about all of our mattress options, she worked within our budget and helped us find exactly what we needed for us and for our guest bedroom as well. I wish every sales experience could be as fantastic as what we had with the bedding Experts. Jill was a gem and we would highly recommend her to anyone in need of a quality mattress, and a great experience!
Very Compassionate And Caring About Peopl
I went to your store located at 4835 W. Dempster Skokie, Illinois 60077. A Mr. Chris Grier, who is also the Manager, helped me purchase a new bed. I had a bed bug problem and had to get rid of my old bed. I remebered your commercials and found this store and I am so happy I did. Mr. Grier was very kind and patient and helped me to pick the right product for myself and he took the extra time, based on his experience, to give me tips on how to rid myself of the problem and to do some preventive maintenance in my living environment.
Not only did I come away with a great product, but I also had great information for the future. I want to thank you and your company for having people like Mr. Grier in your stores whoa re very compassionate and caring about people. By the way I was shopping for new bed linen and I called Mr. Grier and he gave me advice, post-sale even. Your set up crew were very good also / very professional and very helpful. They even put the protective cases on the bed before assembly. Thanks again!
Right Away Dan Was Helpful And Informative
I went to the Homewood, IL store 20 minutes before they closed after visiting other mattress retailers all day. Right away Dan was helpful and informative in assisting with me choosing a new mattress. He was very patient and explained everything thoroughly. His personality and ethisiasm were great. I wish I would have gone to Dan first. I thoroughly enjoyed my shopping experience and will tell everyone I know to buy from the Bedding Experts in Homewood, IL.
Needed a low profile box spring for my elderly mother-in-law to lower the overall height of her bed for easier access. It was a Sunday afternoon and I needed it delivered by the next day. Nick was very helpful and gracious on the phone even though I was just ordering a low cost box spring. Great service.
We Are Very Satisfied
I googled this message and facebooked it, but wanted to make sure you recognize Charlie at the Bedding Experts in Calumet City Illinois store for the best service ever. We normally don't complain or compliment, but Charlie made our experience a very positive one. After dealing with the Sears store and their lousy delivery department (Calumet City) we give your company 5 stars. Congrats to Charlie. We thank you Bedding Experts. We are very satisfied.
P.S. - Great delivery. Fast and professional!
Mr. and Mrs. Czulno
We Are Very Satisfied
I googled this message and facebooked it, but wanted to make sure you recognize Charlie at the Bedding Experts in Calumet City Illinois store for the best service ever. We normally don't complain or compliment, but Charlie made our experience a very positive one. After dealing with the Sears store and their lousy delivery department (Calumet City) we give your company 5 stars. Congrats to Charlie. We thank you Bedding Experts. We are very satisfied.
P.S. - Great delivery. Fast and professional!
Mr. and Mrs. Czulno
I Am A Happy Customer.
I would like to thank ERIC WHITE and Mattress Parra for helping me find the right bed. I bought my bed at the Bedding Experts stpore, 4803 W 95th Street in Oak Lawn IL 60453.
Eric was very knowledgeable about all of the products and was very patient as I went and tested several beds to see which one was the right one for me. I wound up purchasing the Queen Destiny Optimum Mattress and I know that I will be very happy with my purchase. Thanks for your patients and professionalism.
I Will Definitely Purchase From Him Again
I bought a Queen and King mattress for my sons. Nick was very informative and knowledgeable about the products he is selling. He was not pushy, which I respect in a salesperson, but very helpful. I will definitely purchase from him again and recommend him to any I know who needs mattresses.
Todd Was Very Personable And Knowledgeable
I had been shopping for a mattress for a while. I stopped in at your store in Bradley and met Todd. He seemed to know exactly what I was looking for and what I needed. He was very personable and knowledgeable about his products. I bought the mattress he suggested and I am very pleased with it!!
Just wanted to send a brief note saying what a terrific job Nick did at your Valparaiso, IN store location. He was very knowledgeable, and it was a real pleasure dealing with him.
I Highly Recommend This Store To Anyone.
I am writing to commend the staff at the Orland Park store. I had a warranty issue with a king sized mattress purchased several years ago. I was assisted by John Taylor, who is simply awesome. He was most kind and explained things very thoroughly. In john's absence, I spoke to the District Manager (DJ) who was also very helpful. I recently received my new mattress and I am sleeping like a baby!! No more back pain from a Lumpy mattress. This one is awesome and so was the service I received. I highly recommend this store to anyone. You will not be disappointed.
Very Nice Gentleman
I will shop there again. I purchased a mattress from Dan Kennedy. Very nice gentleman. Mattress is great.
Marty Is A Good Guy
I was at the Bedding Experts on Halsted and 35th. I really like Marty. He knew his stuff and helped me out. I'm 51 years of age and my back is kind of messed up. Marty explained how the springs would work against my back and that pressure relieving foam would benefit my back. Well with much going back and forth I understood what Marty was saying and chose the foam. Not only did I get a good deal, I had someone explain to me the difference between the spring and foam.
Marty is a good guy. Thanks to him my back is feeling better. I can forget about the bounce which I loved, but my back is more important!!
Good sale and nice customer service. I have to rate this sale & customer service 4 Stars!
Review of Gene
I bought a full mattress, box spring and frame today at the Bedding Experts. Gene, the manager, was extremely kind, knowledgeable and professional. I received a great price and would recommend his store to anyone.
Your manager at the Orland Park store, John Taylor, was very helpful to me. I know what I wanted and it was delivered the next day.
Thanks Again Josh!
Josh Rock was our sale rep for the store in Michigan CIty Indiana at 5510 Franklin Street. He was very curious and kind. Also, he was helpful and very knowledgeable when we purchased our new mattress there.
Thanks Again Josh,
It was all a good experience and I love my new bed!
I would like to commend Jill Andree, store manager @ 1157 W Diversey, Chicago IL. She was the 1st person I spoke to about beds (in the 1st store I went to). She knows her inventory exceptionally well and was the most information person I spoke to of all the competitor stores I visited. My neighbor & I decided to go back to buy our respective beds from her because of her in-depth knowledge about the traditional vs. foam beds. Additionally, she is personable, friendly, and super nice!
It was all a good experience and I love my new bed!
Coree Represents Your Company Very Well.
I just wanted to take an opportunity to commend one of your employees for excellent service. Coree assisted my husband and I a couple weeks ago in your Round Lake store. She was very patient and thorough in explaining the differences in mattresses. She was very knowledgeable and answered all our questions. When we are ready to make a purchase, she will be the first person we call! She represents your company very well.
Lynne And Tim L.
My Mom Was Very Pleased
I just wanted to say thank you Joe. You made our visit to the store a very pleasant one. My mom was very pleased with you and your professionalism. For sure I would recommend my friends and family to visit the store. Thank you also for the great deal you gave us.
Customer service was excellent at the Crown Point store. Rick was extremely helpful , it was almost too easy. Overall...amazing experience!
Great Asset To Your Company.
My husband and I stopped into the store today and we were very well taken care of by Joe and Brian. Joe answered ALL of our questions and never once did we feel rushed to make a decision. The answers and feedback were honest, which is what every consumer should want. We understand Joe is a floating manager and hope he can settle on a permanent store soon! Great asset to your company.
Thank You For Making My Experience So Wonderful!
I had done quite a bit of research online & had been to several other mattress stores prior to walking into Bedding Experts. I had a good idea of what I wanted & a very conservative budget. Right away I was pleasantly greet by Shaun. He was practical & honest right from the start. He asked me about my budget & didn't laugh when I told him what it was. Despite him knowing I wasn't going to spend a fortune that day, I never felt rushed when working with Shaun. He walked me around the store & had me try different beds so I knew exactly what I liked. He was very knowledgeable & answered all of my questions. When it came down to punching the numbers to get me as close to my bottom line as he could, he worked a miracle! I Left feeling very good about my purchase knowing I got a great quality bed for the best price around. Thank you Shaun, for making my experience so wonderful! I will be back.
Customer Service Is Alive & Really Working
Customer service is alive and really working at this Bedding Experts location! I had an emergency situation and needed a mattress set quickly for someone coming home from the hospital suddenly. I called and the store came up with something in my bduget and delivered it that evening
. They set it up and it was perfect and even called the next day to make sure the patient was satisfied. I look forward to using them in the future.
Knowledgeable and Extremely Helpful
About a month ago I made a purchase from your store. The salesperson I dealt with was the manager at that location. I believe his name was Mr. Gentille. I wanted to commend you for selecting him as part of your management team. He was incredibly knowledgeable and extremely helpful. If I have need of anything from your store again, I will certainly go back to his shop.
Made Our Shopping Experience Easy
My husband and I live in Orland Park and have been in your store before looking, however last night on 12/6/12 we came in on a mission to purchase 2 beds for our sons. Here is where we met John Taylor. He made our shopping experience easy and we started in your store just to see what kind of price we were looking at for this purchase and he made it worth our money to stay as well. I need you to know that we have several stores/options we could have left for however John's knowledge base and customer service made our decision easy. This actually made our shopping experience short and close to home without leaving our own town. We even had time to review a new mattress for ourselves in the future. I just wanted you to be aware of an excellent employee, John Taylor, and that he represents your company well. Thank You in advance for your time and customer service.
Kim and Fred
The Whole Experience Was SUPER!
I went with my wife on a rainy day in Chicago to get a new bed. We were greeted by Brian (the store manager) who has a lot of knowledge about mattresses in general. He was able to answer all of our questions and encourage us to try them.
We did try different models and we were able to spend almost an HOUR resting, turning, testing and almost sleeping at the store!! (plan to spend at least 15 min in each bed or 5 min in each position)
The store personnel were friendly, not pushy. After a lot of talking back and forth between me, my wife, and Brian we decided to get the tempur pedic cloud supreme king size (by the way they left Us alone for several minutes so me and my wife could discuss privately while testing the beds)
The payment, negotiation, financing, checking our credit part was a breeze and we did save a lot of cash.
Delivery was FREE. They took our old mattress and disposed for NADA. On the delivery day they came ahead of time, they called first, and set our new bed up on Memorial Day. The whole experience was SUPER!!!! Kudos to Brian and Bedding Experts in Elston Street, Chicago !!! :)
I just had my first nap...oh boy...what a bed
Neil Andree Did A Terrific Job
I must say that after a full day of looking for the right mattress and dealing with people who were just trying to make a sale it was very nice to go into The Bedding Experts and be shown exactly what I wanted at the exact price I could afford. Neil Andree did a terrific job and was not pushy or rude at all!!! It just goes to show you that if someone shows you what you want at the price you can afford and has a great attitude you will buy it right then and there! Thank you for the great experience!
If You Need A Bed, Go See Neil!
OK. I have to give it up to Neil at The Bedding Experts. He busted his butt to get my business which makes sense if your a good salesperson especially in this economy. However, when I HATED my purchase I was expecting the run-around and not much cooperation with my comfort exchange-NOT THE CASE. Neil took just as much time and consideration to make sure that I found a replacement that I could live with. If you need a bed, go see Neil!!
Great Experience At Valparaiso Store
Nick is a great, unbiased salesman who took great care of my needs. Expedited the shipping process and received my California King mattress, box, and accessories super fast. Recommending anyone looking for a bed to see Nick.
Made Me Feel Comfortable
Because he made me feel so comfortable, I bought a mattress within a few minutes from John Taylor, the Manager of your Orland Park store. I'm sure I don't have to tell you that you have a winner in John. I will hopefully have referrals to send him.
Most Delightful Salesperson I Have Ever Met
I just wanted to take a minute out of my day to write to you about a great experience I had at your Valparaiso store. A nice gentleman by the name of Nick was the most delightful salesperson I have ever met, and not to mention, he had the greatest prices! My Fiancé and I were beyond satisfied with our experience with him! We had been in the market for a new bed for several months and Nick was able to help us narrow down our search and make our devision! We will be using the Bedding Experts for all of our bed needs. We also referred my fiancé's mom to Nick recently and she bought a bed from him as well!
Kambra G. & Zack W.
Nick was fantastic!!
To Whom It May Concern:
I would like to take a moment to express what a wonderful experience I had buying a bed from Nick M. recently at The Bedding Experts! He was so knowledgeable about the products and so helpful with pricing and delivery. He made the entire process easy, and I did not go to another store as the prices were fantastic and he made me feel confident in the decision to purchase a bed with your company. Thank you so much. Nick was fantastic!!
Couldn't Be More Happy With The Product
I just wanted to take a brief moment to send a positive note on a purchase made at your Valparaiso IN location.
I had been in the market for a nice futon for a while and decided to check out your selection, after visiting several other competitors and either being disappointed by the price, quality, or both, in what they had to offer.
Upon arriving in the store, I was promptly greeted by sales manager, Nick. He made short work of showing me the floor models, explaining the price and construction quality differences of the various mattresses and futons and the various options I had with each. To top off this great service, he gave me a better price than anything else I had found from competitors, and it included the premium mattress. I couldn't be more happy with the product - it's ridiculously comfortable and looks great. I took delivery within a couple quick days and Nick even did the grunt work loading it!
I definitely plan to come back to the store for a future purchase when I need it.
Very Knowledgeable, Very Pleasant, Very Helpful...
My husband and I visited several mattress stores prior to going to the Bedding Experts store noted above. Mr. John Taylor assisted us with evaluating several different mattress options . We found him to be very knowledgeable, pleasant, helpful, and able to assist us in making our purchase and arranging a delivery date. I would recommend this Bedding Experts store to anyone, given the wonderful experience we had with Mr. Taylor.
Honest And Helpful
We purchase two new beds from Bedding Experts and couldn't be happier! Nick was awesome! He answered all of our questions and was honest and helpful. He helped us find the perfect bed and I was a little leery considering I had been dealing with some back issues. With that being said he steered us in the right direction. My daughter, who is 3, got her "big girl" bed and is so happy! We have recommended the Bedding Experts to everyone and always tell them to talk to Nick.
Really Helpful and Professional
Nick M. was really helpful and professional. He knew exactly what I was looking for and took time with helping me out.
I would like to compliment the manager Nick at your Valparaiso IN store located to 2310 LaPorte Ave. He has been absolutely wonderful with my search for the right mattress., He was worked with me with mattress comfort as well as my monetary needs. He has gone beyond the call of duty so to speak, to accommodate me. I would recommend him to anyone and everyone looking to buy a mattress. I can't praise him enough! I will definitely go back to him for any future purchases.
Sorry...I forgot to mention in my previous message that Nick from your Valparaiso, IN store was also very knowledgeable and informative. Something I rarely find when asking questions about a product. I was truly impressed with him.
I am contacting you to comment on Nick at your Valpariso IN store. He was extremely helpful in helping me select a bed. I will be telling everyone that he is the one to go to if they are looking for a new mattress. I have nothing to say except good things about him and my experience!
Stephen Was Especially Courteous and Helpful.
After calling three different stores and being told by each that they did not have the bed rails I needed, I was pleasantly surprised when I called the Bedding Experts and was told that they had them at their warehouse, and could have the rails at the store by the next day, the Store Manager, Stephen Kedzierski, was especially courteous and helpful, and I will recommend the Bedding Experts to everyone from now on.
Great Service & Selection
Thank you Todd Neal at the Bourbonnais IL Bedding Experts store.
My wife and I shopped around for quite a while when we decide that we were going to purchase a new mattress. My parents and my sister recommended the Bourbonnais IL Bedding Experts, and to talk to the store manager Todd. He was extremely knowledgeable and informative. We told him the firmness of the bed we wanted, and Todd gave us our options. Todd also gave the advice about the mattress purchase. "Lay on the bed, get comfortable, and relax as if it were time to sleep." After we laid on the mattresses he recommended; (45 minutes later) we then asked several questions to which he provided answers that were easy to understand.
We never felt pressured to buy, but we did purchase the Stearns & Foster Catalina Plush Firm. Both my wife and I agree that we have never slept better. The Bedding Experts and especially store manager Todd Neal have customers for life.
Thank you for providing such great service & selection.
We love our Optimum mattress!
For John Taylor, Store Manager, at the Orland Park store
He went that extra mile in helping us with our bedding needs. We would highly recommend him to family & friends. He is an asset to the Bedding Experts family.
We love our Optimum mattress!
Thank you again John!
Mike & Sandy
I am pleased to advise that I received exceptional service from Anthony K. His expertise and professional manner not only resulted in a sale, but will definitely result in referrals to him. Thanks for employing excellent sales professionals.
Delivery People (On Time) Were Very Helpful And Patient
Moved in on 09/1/12 and your delivery people (on time) were very helpful and patient as we tried to obtain a freight elevator. It was a very hectic day--a lot of moving in and out--they kept cool, delivered the mattress and spring and set it up with out delay or hassle. Very good people.
I wanted to give them a tip, but they were gone before I could find them. Great guys.
Great Job Neil!
I just wanted to say my recent buying experience at your Schaumubrg store was a pleasant one. I thought Neil was very clear and helpful on getting us into the right bed. We are returning customers and felt very good about our purchase. Great job Neil. My daughter is sleeping much better now.
Frank and Audrey
Shopping for a new mattress at the Gurnee store was an exceptional experience. The store manager took the time to really work with us to select the best mattress for our needs. He was very knowledgeable, respectful, and courteous. We could't have made our decision without his assistance. Overall, we are extremely pleased with the customer service and would definitely recommend the store to anyone.
He Said, "No Problem" and I Said, "Thank You"!
I just wanted to share my experience at your Crown Point IN store with salesperson Shea MacPherson. First off, he was very helpful and knowledgeable. Also, when I told him that it looks like I might be able to get a cheaper price at another competing store, he went to that companies website and I explained to him what the item was and he looked it up, but it wasn't exactly what I bought from the Bedding Experts. Then he found the exact item and it was around $200 more. I used the Internet Coupon, where I could save more money, because of my father passing money is going to get tight.
Well, I slept in my new full size bed for one night and figured it was too small for me. I have never bought a bed on my own before and ended up getting a bed that didn't fit me because I was so used to sleeping in a full size bed and bending my knees because the bed I had was from my childhood and I have grown some since then. I explained the situation to him that the bed wasn't comfortable for me and he said that most stores do not return beds after you buy it, but he is all in on making his customers happy. So, he said, "No problem" and I said, "Thank you". So, I was thinking about it and looked at a king size bed instead of a queen size bed because I have the room for a king size bed in my bed room and was looking to get that, then. So, he didn't charge me for a return fee of the old bed and applied the same % of discounts and I just had to pay for the price of the bigger bed. I am so happy with the new king size bed.
Thank you, Shae MacPherson!!!
Made Our Experience Effortless
Nick was our salesperson and did a fantastic job. We needed to buy a new bed and he listed to exactly what we were looking for and guided us into the right direction. We love our bed! Not only did he explain the differences between our selections, but he also sold us a mattress cover for protection and the best introduction was the gel pillows. Those will be our new Christmas gifts for friends. They are unbelievable once you try them. Nick made our experience effortless and he also had everything delivered the next day, which came right on time.
Always Polite And Very Informative
We stopped in the store on a few occasions trying to decide what we wanted to do about a new mattress set. John was very helpful and remembered us. He is always polite and very informative using information he extracted from us regarding our sleep habits. We will definitely recommend him and we will be going back to purchase another mattress set from this store.
John Taylor Was Very Helpful
We went to Bedding Experts to purchase a mattress and box spring and the salesman, John Taylor, was very helpful and showed us exactly what we wanted. The experience was very good, all the way down to the delivery, which arrived on time and John called us to make sure everything went smoothly.
Thanks For The Great Service!
Just a note of thanks for the great service I received from Rick at your Merrillville/Hobart, Indiana store. I appreciated his product knowlege and his willingness to answer all of my quyestions and work with me to get a new mattress for my dad very quickly on the day I needed it delivered! I willdefinitely shop at the Bedding Experts again!
Thanks For The Great Service
I recently bought a bed from one of your stores in Oak Park at 1149 Garfield. The sales associate was very helpful. He didn't try to sell me the most expensive bed in the store, but pointed me in the right direction to just the right bed which was very comfortable and in my price range. The delivery guys were very professional. I don't often get this level of service, but you have to give credit where it is deserved.
Thanks for the great service,
Luis Vasquez Did An Excellent Job
To Whom It May Concern:
I just wanted to say that Luis Vasquez did an excellent job of not only helping me find the mattress I was looking for, but also meeting my financial budget constraints. I highly recommend his services to anyone and will make sure to refer peoiple to him and The Bedding Experts if they are looking for a mattress in the future.
Who knew buying a mattress could be so easy.
Who knew buying a mattress could be so easy.
Everything went seamlessly from beginning to end and I got exactly what I wanted at exactly the price I was looking for.
Nick was knowledgable and easy to work with. He wasn't pushy at all and we were able to negotiate easily. If I was a business owner, I would be looking to hire Nick away from the Bedding Experts.
Delivery was promised the next day between 1-4 and they delivered right on time. The delivery guys seemed to be having such a great time, that I almost wanted to go on the rest of their deliveries that day. Service with a smile. In and out in under 5 minutes.
Bedding Experts = YES. Now I'm looking forward to a great nights sleep!
Mr Hopper Was Very Helpful
Mr Hopper was very helpful to me and gave me a fantastic deal. He is very knowledgeable about his products and pleasant to deal with. I would not hesitate to recommend this store to anyone in need.
He Was Friendly And Caring
I was in need of a mattress and box spring fast and Jim was wonderful in getting me exactly what I needed at the right price. He was friendly and caring and also loaded the mattress for me with a smile. I was so pleased with his service. It was nice to not feel pressured or uncomfortable. I would highly recommend Jim and his store for all your bedding needs!
Jim Made Buying A Bed Easy
My wife and I knew we wanted to upgrade to a bigger bad but we were in no rush. Jim made buying a bed easy and painless. He was enjoyable to work with and we are excited about our new Stearns and Foster bed.
Great Staff, Great price, Great Service!
We had been ad shopping for months for a new mattress set and were dreading the whole stop & shop process of making the final decision. Thank You JIMMY! Our salesman was not only friendly, but very helpful and made us an "Offer we Couldn't refuse" on the mattress set we had already selected. And it ended up being about $75 less than other places. They came on Monday for delivery, and moved the old mattress into the garage and had us set up in under an hour! Too bad one only purchases mattresses once a decade...
Great Staff, Great price, Great Service!
Great Shopping Experience, No Pressure and Great Deals!
I called Bedding Experts and had a great conversation with Jim, that manager. We were going to go from a waterbed to another one. My husband & I came in that evening. WHAT A WONDERFUL EXPERIENCE! Jim was anything BUT HIGH PRESSURE and he gave us a WONDERFUL DEAL! When we left, we felt so excited about our purchases. My girlfriend came in on Sunday with us (we were going to upgrade to the next GEL MATTRESS) and she enjoyed the experience with Jim that she too purchased a King Size Gel with the moving head, foot & massager (we got the queen). Insted of upgrading our mattress, we decided to purchase our daughter a bed & trundle, which was less $$ than what the upgrade would have been. JIM, YOU ARE WONDERFUL. You really made this experience a pleasure. GO SEE JIM if you want a great shopping experience, no pressure and great deals.
My wife and I had a great experience with our sales person, Jim. He gave us good product information and ample time to try out the beds that we thought were the best fit for us. We never felt pressured and in the end, Jim made what can be a confusing selection very easy. We left confident that we got the best price for a mattress set that will work for us. I'd recommend this store to anyone in the market for a mattress.
We were pleasantly surprised when we learned that the mattress could be delivered in just two days following the date of our purchase (the next day was a Sunday). The drivers were more than friendly and very efficient taking our old mattress and getting the large king sized mattress through a narrow passage.
I Will 100% Be Going Back To Jim!
I took my little brother to buy a full sized bed. Jim was absolutly amazing, but we decided to look around more just to make sure we saw everything there was. We had found the same bed at another place, and when we told them what the price was at the Bedding Experts the other salesman didnt believe us. Eventually we went back to Jim. He has amazing customer service, and worked with us when we came into one small bump in the road. I'll be looking for a mattress for myself soon, and will 100% be going back to Jim!
Jim was Extremely Helpful
Jim was extremely helpful and was amazing at working deals, he helped me find my perfect bed and helped me get a good price on everything, always coming back to this store, and everyone else should too!
Go see Rick Gile at Bedding Experts in Merrillville!
Go see Rick Gile at Bedding Experts in Merrillville! I took my mother who is 76 years old shopping for a mattress and I wish we stopped there first! He spent so much time explaining what would benefits my mother the best considering she had a hip replacement. For such a young guy he sure does know what he is talking about. THANKS RICK!!!! :)
Martin Provided Superb Customer Service
Many thanks to Martin Contreras, manager of the new Wheaton, Illinois store for helping my son, a United States Marine, with his move. Martin provided superb customer service and went the extra mile to assist a serviceman. Thanks again and good luck with your new location!
Over the summer me and my wife built a house and needed 6 mattresses delivered ASAP. Rick was the only one out of ANY other store that not only got us our merchandise the day we needed BUT upgraded our mattresses and kept us within our budget! Thanks Rick!
Mike was Kind, Friendly, and He Listened.
I visited the Calumet City, 1875 159th Street store. Manager Miek Gentile was highly knowledgeable about his work. He was kind, friendly, and he listened to our concerns about finding the right type of mattress that we needed. The mattress we purchased, I really do not want to get out of bed in the morning. Thanks Mike for your Help!
Had a Good Experience
Had a good experience working with your salesman. He answered all my questions and explained mattresses as I had not bought one in many years. Would recommend your store to others.
We appreciated the excellent service provided by the Bedding Experts' sales associate Gordy. Last week we purchased a Sealy Posturepedic Inspiration Optimum and he worked with us in identifying the best mattress set, the financing, and a smooth delivery. Gordy is knowledgeable and offered great advice.
We'll be happy to refer friends and family to his store, specifically for Gordy's help, in finding the most comfortable bed.
Ken & Deb R.
Impressed with the Level of Service.
I'm writing to express that I was impressed with the level of service I received from Anthony at your store on Diversey and Racine. He was very patient with me and stayed way past closing time on two separate occasions to help me choose the right bed. Her also called to follow up and make sure I was satisfied on the delivery date, which was very nice.
Tony was Extremely Courteous
Just writing to tell you what a good experience we had while purchasing our new bed from Bedding Experts. We had considered a few other retailers, but chose to try the store at 3459 S. Halsted in Chicago which is near our home. As we had not made a bedding purchase in years, we needed to catch up on the many new bedding options available. We were guided through the products by Mr. Tony Scott. Tony was extremely courteous and seemed to have a great knowledge of the products you sell. We never felt as if we were being pushed in any particular direction - no pressure at all. Within an hour we had made our decision and signed off on the purchase. The bed was delivered and set up the next day and we could not be happier. You now have another dedicated customer.
Thank you and happy holidays,
I am happy to report how pleased we are with the mattresses we received from Bedding Experts. The sales associate Todd Neal (Bourbonnais, IL) was very helpful in explaining the different products that are available and then followed up to verify our satisfaction after the mattress were promptly delivered and installed.
Just wanted to say thank you to Amar from the wonderful experience. He was so knowledgeable, and helped me find a mattress within my budget. The delivery guys were great and even came early (with a call). I am very satisfied with my experience, and will definitely recommend you and especially Amar to my friends!
Very Satisfied with our Purchase
Just wanted to say that we were pleased with Stephen Kiedzierski's service when we went into the store to purchase our son's mattress. Stephen was very helpful and we are very satisfied with our purchase as a result of the time Stephen spent with us.
Thoughtful, Funny, Asked How My Day Was
I purchased a frame and foundation mattress from Luis and I wanted to let you know what a wonderful employee you have in Luis! He was thoughtful, funny, asked how my day was, showed us many options and was very patient. Many times sales people are pushy and annoying, but Luis was great!
Thanks Again for the Great Service
I just wanted to write to let you know how pleased I was with the customer service I received at your store. I shopped at the Orland Park store, John Taylor was my customer service representative. I shopped 3 different mattress stores and none even came close to the professional, courteous, and above all informative service I got with John Taylor. I ended up buying a really nice queen mattress. He wasn't pushy and didn't try selling me something I didn't want. I told him my budget and what I was very much appreciated. Thanks again for the great service and I will be recommending the store and John to everybody.
Overall I love Bedding Experts!!
Charlie was a great salesman. He answered all of my questions. I will return to this store again & refer friends. Also, delivery men were very timely & helpful. Their names were Michael & Jose. Overall I love Bedding Experts!!
Just purchased Queen Capri set from John Taylor with a frame and delivery. I was extremely satisfied with John Taylor's attitude and patience with my needs.
Please advice John Taylor he helped me out tremendously with my budget and back issues.
Thank you and have a wonderful day,
Pleased With Purchase
I wanted to say how pleased I was when I purchased my new mattress set today. The store manager was very polite, knows the merchandise very well and not at all pushy. I will certainly tell the people I know if they need a mattress who to go see.
The Best Service
Hands down, the BEST service & great people to work with. We had 2 fellas help us, I believe they were Rick & the other name we forget.
Very outgoing fun to talk to & knowledgeable. We are convincend all our future bed purchases will be ONLY at the Bedding Experts. GREAT JOB bill& janet.
Rick Was Amazing
RICK WAS AMAZING.HE WAS WILLING TO GO ABOVE AND BEYOND FOR US. HE REALLY KNOWLEDGEABLE ABOUT MATTRESSES. I WOULD RECOMMEND HIM TO ALL MY FRIENDS. I HAVE RECIEVED A LOT OF INFORMATION ABOUT MY MATTERESS FROM RICK BEFORE MAKING MY PURCHASE. HE WAS COMPLELETY PROFESSIONAL AND EXTREMELY HELPFUL TODAY. I AM SO GLAD THAT I CAME INTO TODAY AND HE WAS HERE TO HELP ME WITH THIS PURCHASE.
Awesome Employee! Give him a Raise
Just wanted to say how great Josh Rock is at the Michigan City, Indiana location! He was helpful and knew about what products were in his store! He was able to give us the price right away and wasn't pushy, overpowering, or fake like so many people that work in sales! Josh is a very personable person and it felt like we had known him for years after only 5 minutes of being in the store! Awesome employee! Give him a raise :) we will definitely be back to bedding experts in the future!
Tami and Leah Hayman
The Custumer Service Was Excellent
My husband and l were desperate to purchase a new bed on New Years Day. I had my purse stuffed with the ads from other bed stores in the neighborhood, but we stopped at Bedding Experts at 1157 W Diversy Pkwy, Chicago,on the way since we happened to be driving by. The salesman, Anthony, was extremely Knowledgeable and showed us beds at various price points. We liked one at a medium price point. Anthony and the store manager, Jill, were very helpful in discussing various options with us, In the end, we never went to another store since this Bedding Experts satisfied all our needs. No waiting days for delivery either. Unfortunately for them, l changed my mind several times about when l would be home. l called and talked to Anthony three or four times in on day. He rolled with the punches, even calling the warehouse to be sure that my needs would be met. He wasn't annoyed!
lt was a stroke of luck that we happened to be driving by this Bedding Experts store. The customer service was excellent. Oh, and the bed is great too. l would encourage anyone shopping for a bed to go there.
l am Lucia Gargiulo of Naperville and on Dec 27th my King size Destiny Optimum set arrived it took less that 5 minutes for the very courteous delivery men to take my platform out and put in the new box springs and new mattress. However that is Not the best part.
l am 62 years old and live in Naperville and dropped off my grandchildren in Joliet because they spend the weekend with me. l had been in a focus group and picked the l Comfort mattress and wanted one. l saw the Bedding Experts on Highway 30 the lights were on so l went in. Dan Bradtke welcomed me at the door and l asked if you sold l comforts he said no l turned around and said Bye! He said wait, waid, and an hour later l bought my bed. He really listened to my sleeping patterns, how l laid, how many pillows l used where was my most common area of pain and he pointed to ONE MATTRESS l laid on it of course tried a few next to it but the same manufacturer and design but the Destinity Optimum was the one for me, l slept like a baby the first night NO ACHES NO PAINS!!!! l love my bed and everything that Dan said he was right, and l will let you in on another secret l am in SALES, and it is very difficult to sell to a salesman but Dan did it and what a pleasure to work with and l am glad l listened to him.
l happened tobe with my grandchildren again tonight and as l was going back to Naperville l saw the ligts on and went in and told Dan what a wonderful experience l had and it was the best money l ever spent, and to think l could have paid 2 times or more for an l Comfort. l love my bed, l love Dan, and l love Bedding Experts!!!!!
Dear Bedding Experts Customer Service:
My husband and l had a great experience at the Valparaiso (46383) Bedding Experts store. Nick was friendly, courteous, and informative. He was able to sell us a quality product at a price we were satisfied with. The mattresses were delivered today, two days after the sale.
We will return and recommend Nick to friends and family looking for mattresses.
Steve and Jo Ann Ficken
Jo Ann F.
just bought a bed at the Valparaiso IN store 46383 and i would like to say that salesman Nick Mandich was a class act. He was first off very friendly and also was very knowledgable in the product. it was a pleasure to go into a store and not cringe when approached by the salesman. thank you for the great experience
send from my iPad=
The Perfect Bed
After spending the last mounth, a lot of car miles and many gallons of gas searching for the perfect bed .....lt turns out that everything that we were looking for was in Valparaiso! Nick, the store manager was very friendly and knowledgeable. He is an amazing representation of what a manager should be. You are lucky to have him work for your company. No gimmicks with Bedding Experts. l will refer friends and family without hesitation
Reccommend Visiting Bedding Experts
Rick made our mattress buying experience so easy. After shopping around for weeks we came to Bedding Experts and bought our mattress within an hour! rick was so helpful and extremely knowledgable. l would reccommend visiting Bedding experts in Merrilville to anyone in the market for a new mattress
Thank You for an Overall Pleasant Shopping Experience
Thumbs up, five out of five stars for Area Manager Jill Andree and Manager Tony Scott at your Norridge, Illinois location.
l'm a sixty year old male who prefers to research/shop on-line. l opted for a replacement and an additional tempurpedic mattress for my home and finding those prices still pretty well set, l thought l would be more comfortable making this particular purchase from a neighborhood store. After meeting and completing my transaction with Jill and Tony, l'm glad l did. they were extremely congenial and knowledgeable and quickly felt like good friends.
l was afforded reasonable prices on accesories they recommended, and delivery was seamless and as scheduled/promised, by courteous, efficient drivers. Thank you for an overall pleasant shopping experience.
l needed to replace my bed with a smaller one as moving to a smaller place. Jim was great as l had done some homework and knew the kinds of bed l wanted Sealy Optimum-worked out a wonderful deal and were very flexible that l had to change my delivery date. He made the experience a lot easier than l thoght it would take lts been very comfy so far.
Good Costumer Service
To whom it may concern,
The reason I am e-mailing you is to inform you that we had exemplary service from your store associate, Nick, in Valparaiso, IN when we were shopping for a new mattress. No only was he professional in his demeanor and very thorough in his explanation of the products, he was not pushy or a "hard-sell" which we really appreciate. He showed us the products in the store, explained their materials and benefits let us try them out, answered our questions and then let us be. If we had additional questions he was there to answer them but did not follow us around. In fact even after we made the decision to buy and made a down payment, we returned the following day with additional questions. He very patiently addressed them all. In fact, we left that day with an additional purchase of two pillows!
Pat and Arlie Bogue
This past weekend l purchased three mattress from your Valparaiso,lN store and would like you to know that my experience was outstanding.
First of all, l met with store manager, Nick, and he couldn't have been nicer. He asked critical questions about my sleep habits which streamlined my decision on which mattresses to try and purchase. Ultimately, l decided upon a Stearns & Foster for myself and Sealy for the other two guest mattresses.
l was amazed and impressed with Nick's knowledge of information regarding your sleep habits and how this affects the type of mattress to purchase. Nick also showed me different types of pillows and l decided to purchase two as well.
The store was very flexible in terms of delivery and removal of my current beds. This store was clean, organized and l found it easy to walk around as l tried the different styles of mattresses.
l will definitely recommend this store to friends and family
l am Happy
Just wanted to let the upper management know that heath helped me me a lot l am a very happy camper
Super Sales Person
l just loved the professional and knowledgeable service l just received at your new store at 4422 N Broadway in Chicago. Jill was the best. l came in to replace my old Sealy and l asked a lot of questions. Jill, our super sales person, knew the answers and understood my needs so she helped my get the product best for my aching body. l ended up with a Stearns and Foster and though l spent a little more than intended, l know that l have a product that will last longer and improve my sleep. Kudos to Bedding Experts- you hired well, when you hired jill. After talking to her, l didn't want to shop anywhere else!!
l bought a mattress from the Norridge, lL location last week, and l just wanted to commend Tony Scott, store manager, for the wonderful service he provided. His knowledge and expertise were very much appreciated, and it was refreshing to work with a salesperson who does not push a hard sell. l am so pleased with the purchase l made, and l ask that you recognize Tony for his superior customer service. This is the second mattress l have purchased from this location, and l plan to remain a repeat customer.
Good job, Thanks
Store Manager Mike Gentile in Calumet City was very Helpful when l told him l had problems sleeping and turning on my Mattress. He immediately got on the case an got me a new mattress thru the 30 day Comfort Guard program. l really appreciated his efforts. Thanks a lot Mike.
Paul Zaccone was Very Professional
l would just like to say that the service received from your store on north Lake St. in Aurora was excellent. Paul Zaccone was very professional about all aspects about the bed info we needed to know. He made the sale for your company.
Thank You for the great service. We Will Be Back. Bill
l just want to say my experiences with not only Bedding Experts but Rick the Area Manager has always been great. l went in to see him to buy a pillow protector for my allergies and as busy as he was he still treated me as if l was spending thousands of dollars. Thank you Rick!
l would like to take this opportunity to say thank you John Taylor. He did a wonderful job at assisting my husband and l with deciding on what types of beds would be beneficial for our children. John did a nice job at listening to our needs and explaining the delivery service and why the mattress protector is so important to purchase. l would give him five stars and return for future purchasing of beds
This is the second time we've been in the Bedding Experts and bought a bed from Eric white. He is amazing - extremely knowledgeable, willing to take the time to work with customers, and very personable. lt's nice to have a salesperson with great work ethic. He recommended both the bed and headboard, and we love it! ln the near future, we'll be needing another bed with headboard and will definitely be back
Paul and Laura B.
l just wanted to make it known that Tony is by far the best guy lve ever met, and made my trip to your store one well worth it. he was friendly, helpful, and cool as heck !!!! he truly will keep people coming back. he was the highlight of my day and helped me in my mattress dilemma....
My thanks to Antony from your Oak Park store on Garfield. As the only sales associate on a very busy time at the store, he managed to provide me the information l needed to make an informed purchase. He worked with me, and managed to service other customers at the same time. He followed up with me before and after delivery of my new Tempurpedic Adjustable Base Bed and Matress.
Michael T. Donovan
l attempted to use google to do a review, but found it awkward and uncomfortable so please allow me to use this method to give you my feedback. On President's Day l visited Bedding Experts at 5510 Franklin Street in Michigan City,IN 46320. l was greeted by Josh Rock who proceeded to exceed my expectations in his helpfulness....after l described to him my situation, he answered all of my question and guided me through the purchase process in a most comfortable and expeditious manner...l felt that l had his total attention and that he was not only listening, but hearing what l was saying. l purchased a mattress. He informed me that it would be delivered on wednesday, february 20 between the hours of 11 a.m. and 5 pm and that l would receive a call prior to arrival. l did...and at 12:35 pm today, February 20, two very well mannered young men delivered my new mattress; took away the old and did so in a timely fashion.
As a result of the excellent service and follow-through, l would not hesitate to recommend Josh Rock and BeddingExperts of Michigan City to others! Thank you and please be sure to provide Mr. Rock with my feedback...he is simply the best! pat
Patricia A. Carlisle.......Chesterton, Indiana
"Our lives begin to end the day we become silent about things that matter." Martin Luther King, Jr.
l have been unable to submit any reviews on Google or Yahoo, l have no idea why. l have provided my review of the Bedding Experts Store, #321, at Geneva Commons below. Please use my review as assistance to others and help spread the word for me. thanks
'My wife and l were desperately in need of a new bed. We came across some fine gentlement at Bedding Experts, Lee Mugnolo and David Cardheiser. l explained to them what was going on with our bed and how bad we were sleeping. They advised us on the best mattress for both me and my wife, because we are different sleepers and prefer different comfort levels.
Bottom line is we got excellent service, an amazing mattress, and prompt delivery. We highly recommend Lee and Dave and thank them greatly for there service and class."
Boulina S Rasavong
Excellent Customer Service
lm writing to inform you of the excellent customer service my husband and l received by Anthony Krilikos, helping out in your Melrose Park lL location. anthony was extremely knowledgable and convinced us to spend more than we intended too, without batting an eye. lt not often that you run into the type of customer service that Anythony provides. He is without a doubt an asset to Bedding Experts. lt is our hope that his efforts be acknowledged. Thank you for your time.
We will Definitely Recommend you and The Batavia Bedding Experts
l just want to let you know what an enjoyable experience it was to buy a mattress set from you. We appreciate your knowledge and patience with us trying out so many beds. ha
Much to my surprise, l received a call later this morning and the set was delivered earlier then expected. No complaints about that!! l still got my coffee at Caribou and it worked out well. The young men were very nice, well groomed and efficient at what they did.
We will definitely recommend you and the Batavia Bedding Experts store !
Sue and Roy Keller
Sue and Roy K.
John Taylor he is Such a Nice
l recently pruchaes a mattress set from John Tayloy at your Orland Park location. He is such a nice ma. He took his time and explained the differences in every mattress l was interested in. He made the process so easy. Even when l came back and asked if he could delay my delivery because my closing was delayed. He accomodated the change with no problem and no attitude!!!! l will definitely buy from him again as l continue to furnish the bedrooms in my new home.
Thanks you Mike and Bedding Experts
When Pat and l walked into the Bedding Experts we were greeted by Mike. l was suffering from a painful back and Mike had us try out several mattresses until we found the perfect one. Not too hard, nor too soft.
We settled on a Stearns & Foster, which was delivered in two days time. The delivery men were in and out of home within 15 minutes after setting up.
Needless to say, within two days my back pain is gone. My wife and l have not slept this well in years!! All we can say is, 'thank You Mike and Bedding Experts.'
Dave & Pat C.
Thanks Neil and Bedding Experts for Great Service
This review is for the Schaumburg Bedding Experts Store. Neil Andree is the store manager and helped us select the right mattress for our needs. Neil was very knowledgeable and answered all of our questions and concerns about buying a mattress. We even received next day delivery and the delivery crew was very careful in our home. Thanks again Neil and Bedding Experts for great service.
Great Experiece Bed Shopping
Great experience bed shopping at the Valparaiso store yesterday. Nick was a professional, knowledgeable, and non-pressuring salesman. Our bed should be arriving any minute! Can't wait to sleep on our new Tempurpedic tonight! Thank you Nick and thank you Bedding Experts!
l Will Definitely Be Back Next Time l Need a Bed
l went into your Orland Park store last Sunday to look for a new bed and was helped by a very nice man by the name of Eric. He took the time to talk to me about what l was looking for and was very patient while l tried the beds out. l finally found a bed that was exactly what l wanted. lt was on back order so l picked it up Friday, after sleeping on it a couple of nights l am soo pleased with my purchase! lt's absolutely perfect. l just wanted to say thank you for a great experience, l will definitely be back next time l need a bed.
l was looking for queen size bed for my guest bedroom and looking for a good deal. l called several stores before reaching to Valparaiso Store Manager - Nick. asked what l'm interested in and gave me the price of the item. Since it was out of my budget range l was not too keen on placing the order. Nick understood my concern and he was able to negotiate and convinced to buy the bed that l was interested. And also, as he promised his crew member delivered the bed immediately next day. l was really happy about the price and more than that about the quick delivery. l'm overall impressed with how Nick was able to give me a good deal and make a sale immediately.
l Will Definitely Recommend John!
l recently bought a full size mattress and box spring from the Orland Park store. John Taylor was a great salesman and l am completely satisfied with my purchase. He was very accommodating and not high pressure at all. He knows his products well. l will definitely recommend John! Thank you!
Tony Was Very Knowledgeable
l dont't usually take the time to comment on a product or a salesperson. l just wanted you to know how much l appreciated the way Tony (Forest Preserve Store) worked with me. Not knowing if l wanted An air bed, foam bed or traditional. Tony was very knowledgeable and patient with both my wife and l to help us find the right mattress.
Nice Guy and Good Deal
Nice guy and good deal. Jim was responsive to what we needed and gave us a great deal on a mattress and cover. I will be back to see him whenever I need a bed. Thanks!
John Taylor was an Absolute Delight to do Business With
I would like to share my experience with you on the outstanding customer service I received at your Orland Park, Illinois store. The store manager John Taylor was an absolute delight to have done business with and I would not hesitate to do business with this company and recommend others to this store because of the experience I had while doing business with him. I felt it was noteworthy to let you know what an exceptional person you have on your staff.
Service was Great. Nice & Helpful.
I ordered from the Darien IL store. The service was great and the price was good as expected. Thanks Gio! The beds were delivered to my parents house and she said the delivery men were the nicest and most helpful people. So thanks for making it so easy.
Love Our New Bed
Just wanted to express our appreciation for the recent purchase we made at your store. Erick was excellent - very helpful and we love our new beds.
Rick & Sue E.
My Mother Said She Had The Best Night's Sleep in Years.
Yesterday, I purchased a mattress at your store for my ailing mother who had come home from hip replacement surgery. We were attended to by the manager, Luis. He was extremely professional offering sound advice and possible solutions to our needs. He clearly pointed out all aspects of the purchase. He was never pushy, always helpful and very personable.
As for the mattress itself, this morning my mother said she had the best night's sleep in years.
Thank you Bedding Experts and Luis for making our dreams come true!
Now We Wake Up Without Any Aches and Pains.
I wanted you to know of the great customer service we received from Bruce Stringham at the Bedding Experts store. We came in to look for a new mattress and ended up buying one from Bruce. There was no need for us to look anywhere else. He had us try several to feel the right firmness and the price was right. The mattress was delivered two days later. Now we wake up without any aches and pains.
Tim & Linda M.
We loved the experience at the Lowell/Hebron store. Erica was very patient and understanding with our kids, especally our son who was bouncing off the walls and couldn't help but play with all the remote controlled beds. She wasn't pushy and never tried to sell us a bed. Erica was there just to provide guidance to what bed she thought would be best for our needs. I have and will be recommending this store to anyone that is looking into purchasing a new bed.
Very Good Salesman
I would like to let management know that Mr. Josh Rock at the Bedding Experts at 5510 Franklin Street, in Michigan City, is a very good salesman that will challenge all of your bedding questions and will go beyond a price match for you. We made a purchase with him after spending time at three other locations and we highly recommend him.
Andre & Nadine D.
Good price, Good Product, Good Salesman
Recently worked with Jason Russell in your 32955-ROCKLEDGE store. Jason did a great job-very knowledgeable, friendly, and took good care of us even though he had three customers by himself at the time. Jason worked to match a price we had found and we came to a very good price agreement. Good price, good product, good salesman. I will recommend Jason Russell and your store to my friends and acquaintances.
Happy with Purchase
Just wanted to express our happiness with our recent Stearns & Foster King La Jolla purchase. Your sales associate David Kartheiser was excellent and made the whole experience enjoyable. The delivery was right on time and the guys did a great job.
This was our second purchase through the Aurora store and we continue to be pleased with your sales and service.
Customer For Life!
My name is Jeff and I recently purchased a mattress from your Michigan City store. I wanted to send in this email to let you know how satisfied I am. Josh Rock is amazing. His knowledge of the Sealy product line surpasses even Sealy's own customer service reps! He went above and beyond to help me and he needs to be recognized for his stellar customer service skills. Your delivery team was also excellent and I am extremely satisfied in all aspects of my business with Bedding Experts. Everyone I know will be referred to this store, and you also have a customer for life.
Heath Keefe Was Very Professional
I just wanted to write a note about how professional Heath was during our visit on Sunday. He helped us pick out the right mattress and got us out and on our way very quickly. This is the second purchase we have made through Bedding Experts.
Great Experience with John!
Dear Customer Service Representative,
I am writing to let you know of the great experience we had at the Bedding Experts in Orland Park, IL today. My husband and I were searching for a mattress suitable for our 3 year old's new full bed. John greeted us right away and we told him what we were looking for and the price range we were looking to stay between. He showed us several mattress. We didn't see anything that stoood out in our priuce range and decided to leave to check other stores in the area.
John was able to show us a mattress on our way out that he reduced in order to fit our price range. We thought for a minute more and bought the mattress. John saved us time from looking at more stores and we were very happy with the mattress we purchased for the price. Before we went to the Bedding Experts we looked at mattresses at Carson's, Darvin, and Macy's and did not receive close to the level of customer service John provided. We will defintely be back for future purchases and will recommend this store to others.
Very Knowledgeable and Helpful!
I went to your store, not exactly sure what bed would fit my needs. My salesperson was Craig LaPorta, and he was very knowledgeable and helpful. He spent time answering my many questions, and asked me a few questions to better be able to fit our needs. He was helpful without being pushy, and we ended up with a great bed. We really appreciated his help. I will defintely come back here when the need arises, and I have already referred a friend!
I wanted to thank David Kartheiser from the Bedding Experts location in Darien IL for the excellent service he provided. He was extremely helpful and patient in helping me with my purchase. Thank you for going out of your way to make the purchase possible!
Couldn't Be More Pleased!
My boss purchased a bed from Dave K. at our local Bedding Experts, she was so pleased with his knowledge of the perfect bed to fit her needs when I was ready to purchase a new bed she insisted I go see Dave. I took her advice & couldn't be more pleased with my purchase!
AWESOME SALESPERSON AMAR!!!
AWESOME SALESPERSON AMAR!!!
On July 7th 2013 My husband and I went to your store located in Aurora, IL. We were greeted by Amar Ghai. We told him we were looking for a Gel Foam Bed, and he was very knowledgeable of the products you had. He had us try all styles for Firmness & Softness since I like it one way and husband likes it another. He also showed us how the Adjustable Base worked since were thinking about this option also. After trying each one we both decided my husband went with the Tempur-Pedic and I went with the Sealy. We both went with the adjustable base. This purchase has been a god sent we both are sleeping all night without getting up. This has been the best purchase we made in a while.
I also want to thank you to Amar for having great patience with us. He explained each step of the purchase to us to make sure we were satisfied in what we were buying. I also told my sister about the great experience I had with Amar since she is looking for a new mattress.
Thank you again Bedding Experts and Amar!!!
Jim & Lisa
Very Happy with Service!
John and Jason at the Calumet City store were great. The delivery guys were amazing....they were so fast and very friendly, too. We are very happy with our service.
I Will Be Back!
Rick Gile in Merrillville has to be one of the most knowledgeable people in the business. I have been trying to find the right pillow and after spending several hundred dollars else where, Rick was able to explain exactly what I needed and let me tell you its the BEST pillows out there! I will be back when it is time to replace my mattress.
Will Come Back Again!
The manager John was the best!!!
He took his time and explain everything. Will come back again!
Great to Work With!
My husband and I recently purchased a mattress from your store.
I just wanted to let you know the process went very smooth and we were very pleased with the service we received from your salesman. Our salesman was James Smith and he was great to work with.
Wonderful, Professional, and Personable Service
Dear Customer Service,
I just want to tell you how much I appreciated the wonderful, professional, and personable service I experience from each person I dealt with at Bedding Experts.
I moved on Thursday, March 28th from an apartment in Oak Park to an older single-family home in Brookfield. I had intended to purchase a new bed and headboard for my college-aged son's bedroom and a headboard for my won bed, but was going to make these purchases after I was more settled into my new home. However, the queen sized box spring for my won bed would not fit up the stairs to the second floor of my new home. I went that evening to the Bedding Experts store in Oak Park. I was exhausted after my move, but Anthony Kritikos was very patient and helpful. I ordered a pair of split box springs, a headboard for my bed, and was deciding on a full-sized mattress and headboard for my son. A few days later I left for St. Louis, MO for a conference, but Anthony kept up with me and we finalized the order resulting in another queen sized bed and headboard for my son's room. My son is over 6' tall so he is very pleased that he will have a queen bed to sleep in when he returns from college for the summer.
I heard from someone else at Bedding Experts who was checking up on my delivery and I really appreciated his help as well and I'm sorry I don't remember his name. On April 11th, delivery was made and I am so appreciative of the courteous and professional service from Robert and Javier. Great service in the showroom is one thing, but what really counts is the service I received in my home after the sale had already been made and Robert and Javier exceeded my expectations.
I am not finished as I told Anthony I needed one more bed but I need to unpack a little more before I will have room.
Thank you for everything!
Mary V. H.
Dear Bedding Experts,
We would like to acknowledge the pleasant experience we had today when we purchase a new mattress at your Batavia, Illinois store.
The store manager, Kathy Johnson, was very knowledgeable, yet low pressure, which we appreciated. She answered all of our questions, gave us important information to consider, and then gave us time to make our own decision. We would definitely recommend her & your store to our friends when they need to buy a mattress.
Mike & Barb B.
My wife and I were searching for a queen size bed for our guest room. Daniel at Bedding Experts was GREAT! He made the process very EASY, yet INFORMATIVE. He gave us a FAIR deal and the memory foam bed was delivered the very next day! He seemed to have a lot of return customers during our time at the store, as these customers were coming in calling him by name. This has to be a GOOD sign if he gets that type of return business. HIGHLY RECOMMEND this location!
Happy with our Final Purchase
Last week we purchased a Stearns & Foster mattres and box spring at your Bourbonnais, IL store from Todd Neal. Todd did a very good job of helping us select a mattress that was more comfortable for us. He wasn't high pressure which we appreciated, but did a good job to answer our questions and help us make a selection that was best for us. We were happy with our final purchase and feel like we received a fair price.
We shopped at two other stores before making our final choice. We were the most satisfied with our experience at the Bedding Experts.
Doug and Pam A.
Pleased with your Sales & Service!
Just wanted to express our happiness with our recent Stearns & Foster King La Jolla purchase. Your sales associate David Kartheiser (257 Aurora Store) was excellent and made the whole experience enjoyable. The delivery was right on time and the guy did a great job.
This was our second purchase through the Aurora store and we continue to be pleased with your sales and service.
Thanks again to David,
Dick & Amy S.
Extremely Satisfied with my Business with Bedding Experts
My name is Jeff and I recently purchased a mattress from your Michigan City store. I wanted to send in this email to let you know how satisfied I am. Josh Rock is amazing. His knowledge of the Sealy product line surpasses even Sealy's own customer service reps! He went above and beyond to help me and he needs to be recognized for his stellar customer service skills. Your delivery team was also excellent and I am extremely satisfied in all aspects of my business with Bedding Experts. Everyone I know will be referred to this store, and you also have a customer for life.
Thanks to Anthony!
My thanks to Anthony from your Oak park store on Garfield. As the only sales associate on a very busy time at the store, he managed to provide me the information I needed to make an informed purchase. He worked with me, and managed to service other customers at the same time. He followed up with me before and after delivery of my new Tempurpedic Adjustabel base, Bed, and Mattress.
Excellent Salesmanship & Attitude
This is to inform you of a very pleasant experience i had recently with one of your employees.
I purchased a new mattress and box spring from your Orland Park location. Mr. John Taylor took care of me.
In these times, it is sometimes difficult to find good customer service. But, not so with Mr. Taylor. It was his excellent salesmanship and attitude that really sold the set for me. I just thought it would be nice for you to hear something good about your staff.
My name is Lawrence K. and I am 100% satisfied with the service that I received from Jonathan Mahaffey and I would do business with him again in the future. He was very helpful when it came to getting my paperwork submitted, making sure I was making the right purchase by asking me specifically what type of mattress I wanted. Jonathan has excellent customer service skills and he is a great with communicating via phone and face to face. My purchase was worth every penny, new mattress, bed frame, foundation, and the mattress cover., If it wasn't for my good friend Jose and Jonathan I probably would have the same bed that was over ten years old. If you have any additional questions or concerns please feel free to contact me.
Best Service and Deal at Bedding Experts Thanks to Mike!
I went to the store at 1875 159th street in Calumet City Illinois. Mike Gentile was my salesman and he was very patient, knowledgeable, and friendly. I was in there for well over an hour. I just could not decided which mattress was best for me and Mike was very patient. With his help I know I made the best purchase. He is an asset to your store. I would definitely recommend to family and friends. I looked elsewhere and got the best service and deal at Bedding Experts thanks to Mike!
Very Knowledgeable and Honest
I just wanted to say that I had a very good buying experience at your store on Broadway in Chicago (Uptown). Paul, the salesman, was very knowledgeable and honest, which was refreshing. The men who delivered the bed were polite, very careful, and skilled - and they arrived early! I had very bad experience with your business when I bought my last bed and approached this purchase with hesitation, but I was treated very well, and the bed is great!
Thank you Tim for all your help and support!
I want to thank the Gurnee store in helping my husband and I in finding an adjustable bed with a mattress, not knowing anything about this except what we kind of knew what we wanted via internet. The store manager really let us stay there testing all theat were there for several hours before making a decision. We received it and so far we are loving it.
Thank you Tim for all your help and support!
Tony Hopper helped us find the PERFECT mattress!
Absolutely fabulous experience! We went into the Bedding Experts store in Homewood and didn't expect it to go as great as it did. Tony Hopper helped us find the PERFECT mattress to suite our needs. His knowledge was far more helpful than we would ever ask for. He was so friendly and provided excellent customer service. We will definitely be sending anyone we know looking for a bed to Tony.
Great Shopping Experience!
Thank you Josh for a great shopping experience. You are very knowledgeable, professional, helpful and friendly. I am enjoying my new bed. I will recommend you and your store to my family and friends.
Super Helpful, Patient and, Knowledgeable
Rick was super helpful, patient and knowledgeable. Great service! The prices here are very competitive. They had the best prices and the best service.
Absolute Pleasure Working With John!
Dear Customer Service Team at The Bedding Experts:
I would like to expres my deepest appreciation for the wonderful experience I had on August 15th 2013 with your store manager, John Taylor, Orland Park IL. It was an absolute pleasure working with him! He was extremely information and performance professional customer service skills throughout the process.
John spent an incredible amount of effort making me feel comfortable and explaining the different types of bedding offered. He's definitely an asset to your organization. Because of his wonderful performance I will highly recommend your company to many of my friends and family.
To me great personnel makes great companies and you are fortunate to have selected Mr. Taylor to represent your organization.
You Have a Great Salesperson!
Kathy Lynn Johnson helped me to buy a mattress in Batavia locatin off Randall. I had never bought a mattress before and was on a very strict budget. She was very friendly and knowledgeable. She helped me locate a great mattress and showed me how to make it more affordable with 0% financing. I ended up walking out with a better mattress then I otherwise would have bought without her advise. You have a great salesperson!
A Gentleman & Great Salesman.
It is my pleasure to salute John Taylor, Store Manager at Orland Park, IL
John was professional, courteous, knowledgeable, patient and a delightful salesperson - thus the reason I purchased my new mattress & box spring from this store. It is quite evident that Mr. John Taylor truly enjoys his job and is sincere in addressing the concerns of his customers.
Bedding Experts, you are lucky to have such an excellent devoted employee. John also followed up with inquiries I had and did everything to address my questions & satisfy my needs. I am blessed that I entered the door of your Tinley Park IL store and met John Taylor & highly commend John for his services. Yes, I am happy I met Mr. John Taylor: A gentleman & great salesman.
A Great Representative of The Bedding Experts
My wife and I needed a new bed for our son who is coming home from the military on leave. Todd Neal did a great job on the sale and gave us a great deal keeping his military service in mind. We will go back to him for all our bedding needs in the future. A+ Todd, you are a great representative of the Bedding Experts company.
JJ (James G) was just great! No pressure from him at all. He gave us a good education on how to buy a mattress. We got a great deal and it was delivered this morning just like he told us it would be. Thanks for everything!!
I had an excellent experience with John Taylor when my fiancee and I went in to get a mattress during our big move and I don't know how we would have done it without John. He was so informative and really cared about what we had to say. John was able to help us find the right product that was perfect for us. He was really great and if I know someone that needs a mattress i'm telling them to go to John Taylor because he is simply the best.
Extremely Helpful. The Wife Loves It.
I was so pleased with the customer service I received while shopping for a bed recently I felt the need to express it to corporate. There is a man named Nick in your Valparaiso store that was extremely helpful in helping me find the right bed. Knowledgeable and honest, had a great experience in your store. The wife loves it, will definitely be back.
Great Service & Delivery
Wanted to commend two salesperson, Dan & Adam. Buying process was great, very informative in finding the right product. Happy with next day delivery and personnel who delivered. Would recommend their service and product to anyone who would be interested in great service.
Very Knowledgeable And Very Pleasant To Work With!
Erica from the Merillville location was a great help! My husband and I were just in looking around when we found the features you could add to your bed. Erica told us all about the raise and lowering option and the vibrating option. Erica was very knowledgeable and very pleasant to work with!!
Customer Service At Its Best!
Customer service at its best!! Site sales staff was very knowledgeable. They provided all the information that you did not think you would need to know when purchasing a new mattress. The whole sales experience was very comfortable. There was no pressure. My wife and I felt like we got a great mattress at a great price. Our salesperson, Tim Peters, was very personable and attentive to our needs. The store stands behind their product and went out of their way to make sure we were satisfied. We will absolutely return to this location for all of our future mattress purchases.
Thank You Again Amar!!
Me and my husband purchased 2 mattresses in July of 2013. Mine was AWESOME. I haven't slept that good in a while. My husband liked his side, but wanted it a little firmer. We went back to the store and Amar helped us find one that would make him the most comfortable. Amar found him the one that he was looking for and my husband LOVES it sleeping like a baby now.
So, we are both enjoying each side of our bed with theb comfort we like. Amar was great again I would recommend him and the store to all my friends. Amar also called after we got the new mattress to see if my husband liked it, which I thought was so nice. Amar seems more like a friend to us then an associate. Thank you again Amar. Keep up the great work!!!!
Jim & Lisa
Gracis Por El Gandioso Servicio
Gracis por el gandioso servicio Senores Bedding Experts. El servicio brindado en su tienda 2401 W. Lawrence Chicago IL 60625 considero fue genial, creo que es el tipo de servicio al cliente mas recomendado, ese dia fui a solo ver y cotzar; y sali con una cama y sus accesorios mil veces mejor de lo esperado. El Sr. Luis Vasquez hizo un trabajo 100 puntos. Cinco Estrellas! Great!
Appreciate the Service
I like the service and help that Mike gave me in picking a good mattress, telling me to rotate the mattress for the first two weeks to brake in.
So Helpful and Friendly!
I recently bought 2 mattress sets at the Orland Park, IL store. I am so pleased with the mattresses. I was totally impressed with the salesman/store manager John Taylor. He was so helpful, so friendly. The whole experience was very pleasant. He called the next day to make sure that the delivery went well. He was quite informative with product, pricing, etc.
Nick Is A Nice Fella!!
I'm currently going through a difficult time in my life and I needed a bed ASAP. I walked into the Bedding Experts Valparaiso Indiana store and let me tell you: Nick is an AMAZING person. He was kind and ho so very helpful. I honestly almost left cuase I was worried I wouldn't qualify for financing, but he was so easy to talk with and i'm very happy with my new bed. He even was sweet enough to give me a hug at the end of my purchase, which was needed. Treat him well cause he's a major asset to your company!!! I will tell everyone to buy a bed from Nick at Bedding Experts in Valparaiso!!!
I purchased a mattress and foundation from John Taylor in Orland Park. He was a great salesperson and I am very happy with my purchase.
More Interested In Customer Needs
I'd like to point out that Nick, the store manager, not only was very informative. He was very genuine concerning my needs. It's nice to know there are still people out there that are more interested in customer needs than just selling the customer a product.
Could Be Happier With Amar!
My Wife and I visited the Aurora, IL Store. Amar G., the store manager, greeted us promptly and did an outstanding job listening to our needs and helping us find the perfect mattress to complement our sleeping styles. Amar was kind, courteous, and extremely knowledgeable. The whole process from testing out mattresses to working out and securing financing was absolutely delightful and we left knowing we got a great deal and will be receiving a high quality product while supporting local business in Sealy's Batavia, IL plant. I look forward to receiving our special order Stearns & Foster La Jolla California King mattress soon! Thanks Amar!!!
Mike & Erin C.
Can't Say Enough GREAT Things About Jim!!
Time to buy another mattress. We all know the sales situation and dread another mattress purchase almost as much as a used car. Not so here... Got on the internet to refresh myself with local options and weekend sales. Went back to Bedding Experts as a result of my last satisfactory purchase, but was skeptical going in. The store manager changed everything from the moment I walked in and recognized his picture from the previously written Store Testimonials listed on that store's website. Can't say enough GREAT things about Jim!!! Super friendly, true gentlemen, great with my son, very knowledgeable, made it fun, and most importantly left me feeling like I got a great deal. Read this, believe and sincerely, go see Jim Smith at the Arlington Heights store location. You need not look any further.
What a great experience working with James on selecting the perfect mattress. The delivery went smooth - very professional and on time as promised.
Wonderful & Professional Experience
I had such a wonderful and professionale experience with Joseph Boudrow. I found that Joseph was knowledgeable about the various types of mattress and was able to meet my needs and budget.
Listened To My Needs
I purchased a mattress the other day from the store in Hodgkins off of Joliet Road. The store manager was friendly and helpful and wasn't pushy. He listened to me and my needs of what I wanted and what I could afford. Delivery was prompt and the delivery men were very professional.
Good Shopping Experience
I had the opportunity to recently work with Mike G. on a purchase. He was very knowledgeable and I did not feel that he was trying to oversell me on my purchase. I told him what I needed and why. In turn, he went over various options with me to fit my budget and needs. He's a wonderful asset to his profession and company.
Followed Through With A Great Deal!
I don' t typically write reviews, but I felt it was necessary in this case. My husband and I a bad experience with a Bedding Experts in the city, but we were desperate for a new bed. Weeks of no sleep and backaches doesn't result in logical thinking. I'm grateful!! Because we ended up going to another Bedding Experts, but this time we went to the Bedding Experts at 4835 W Dempster in Skokie and we were lucky to have Chris Grier, the store manager, working that day. Chris listened to our bad experience with the other store and following through with a GREAT deal. I will definitely be returning to this store for my daughter's bed in the near future. It's so hard to get quality customer service these days, and folks that show empathy. Chris was awesome and he will definitely be getting more of my business. Thanks Chris! :)
Very Happy With Our Purchase
Hi there, I wanted to take the time to let you know about my recent shopping experience. My girlfriend and I stopped at the Bedding Experts on Monday, September 2nd, 2013 located at 4300 New York Street in Aurora. We were interested in possibly purchasing a Tempur-Pedic mattress.
We were greeted by the manager Amar Ghai. He was very friendly and knowledgeable as well as personable. He didn't pressure us in anyway prior to making a decision. Once we reached a decision to proveed with the purchase. He streamlined the purchased and provided us with next day delivery.
The bed was delivered the next day as promised. We are very happy with our purchase and will definitely come back.
Amazingly Good Experience
I had an amazingly good experience with the Bedding Experts store at 3145 N. Halsted. We were helped by the manager (I think) Stacy, and another staff member. They were super-helpful, low pressure, and really obviously knew a lot about their products.
I was also really impressed that during a busy time (there were at least 3 other couples in the store) they still found time to interact with us, and help us start testing out beds. Really great job juggling multiple customers.
When it came time to buy, we felt really comfortable moving forward. We're really excited to buy an inspiration optimum, and feel really confident that if we need any help in the future we'll be able to use this location.
Really great job hiring good staff! Kudos to Stacy and the other sales associate (I forgot his name) for an excellent job!
Delight To Do Business With
We recently purchased a bed from John at the Orland Park store. We are very satisfied, and John was a delight to do business with.
We recently purchased a bed from John at the Orland Park store. We are very satisfied, and John was a delight to do business with.
Helped Us Find The Perfect Bed
I shopped around for several months and after talking to Nick, he showed me the bed that fit my sleeping style and my wifes. He listened to our needs and helped us find the perfect bed. Thank you for Nick's great help!
Very Knowledgeable and Attentive
I was in your South Loop location at 3 E. Roosevelt Rd. and was immediately approached by store manager Mr. Joseph Boudrow. Mr. Boudro was very knowledgeable as I asked him many questions about the quality of mattress and firm vs. plush. After talking for some time I purchased a king size mattress. I applaud you on having a store manager that is very knowledgeable and attentive.
Very Pleased With My Purchase
To the staff at the 3145 N. Halsted Location:
Thank you for making my mattress buying experience stress-free, and enjoyable! I am very pleased with my purchase, and am grateful for the wonderful customer service both in the store and during the delivery of my mattress. I could not have asked for a more positive experience. I will definitely send friends and family your way.
Awesome Salesman Amar!!!
On July 7th 2013 me and my husband went to your store located in Aurora, IL> We were greeted by Amar Ghai. We told him we were looking for a Gel Foam Bed, and he was very knowledgeable of the products you had. He had us try all styles for firmness & softness since I like it one way and husband likes it another. He also showed us how the adjustable bed worked since we were thinking about this option also. After trying each one we both decided my husband went with the Tempur-Pedic and I went with the Sealy. We both went with the adjustable beds. This purchased has been a god-send. We both are sleeping all night without getting up. This has been the best purchase we made in a while.
I also want to say thank you to Amar for having great patience with us. He explained each step of the purchase to us to make sure we were satisfied in what we were buying. I also told my sister about the great experience I had with Amar since she is looking for a new mattress.
Thank you again Bedding Experts and Amar!!!
Jim & Lisa
Knowledgable, Personable, and Customer- Focused Associates
I had a GREAT experience trying out, learning about and finally purchasing a mattress. I had been researching mattresses for a few months and when I was finally ready to purchase, I started with Bedding Experts and had a fabulous time learning even more about mattresses from Tony out at the Homewood store. From there, I did some comparison shopping and even tried the new store in the south loop area, Sleepy's and did not have a good experience there as they were more concerned about making the sale then making sure that I was a satisfied customer. I ended up back at Bedding Experts and this time knew exactly what type of mattress I was looking for and ended up purchasing some awesome pillows as well to maximize my ultimate sleeping experience. This time I worked with Joe at the South Loop store, who was also a super knowledgeable, very personable, and customer-focused sales associate. I would totally return to the Bedding Experts for future mattress purchases and have already recommended them to friends and family!
Employees Go Above and Beyond
Way to go Nick in Valpo!! Called Nick after a botched delivery opportunity by a major department store. Nick not only was able to coordinate a same day delivery but gave a great price as well!! He went above and beyond to make sure I was a satisfied client! Will definitely be telling everyone about my positive experience with Nick at bedding experts.
Great Shopping Experience
We had a great buying experience
at you Valparaiso location. The sales person Nick was very helpful and knowledgeable of the product sold. We will recommend your store to friends and family.
Very Comfortable And Friendly Atmosphere
Just wanted to let you know I purchased a bed from your store in Valparaiso, IN. Nick was my salesman and he was very knowledgeable with the products. No high pressure sales. I felt very comfortable with the service I received that I didn't even look around. Made my purchase stress free.
Wonderful Buying Experience
I just want to explain how wonderful my experience was buying our mattress from Marty Costello. He was awesome! Super knowledgable and it had been a while since I had puchased a bed so the options were numerous but Marty quickly figured out what I was looking for and pointed me in the right direction. I could not be happier with my new Simmons Beautyrest I LOVE LOVE LOVE IT! So thank you Marty:)
Very Helpful Service Pleasurable Experience
The store manager Amar Ghai was very helpful, and we were pleased with the entire process including delivery and set up.
Dean & Sharon
Above And Beyond
Just wanted to let you know that one of your sales associate went way above his job to help us and fix the mess we were in. Jeremy Peck in Clermont Florida very nice and helpful. He did an awful lot of work on just this. Thank you Jeremy .
We needed to purchase two mattresses and from the moment we walked into the door, Marty was extrememly helpful to us. He was thorough in his explanations and found us exactly what we needed. He also was interactive with my 5 children as well, which was so nice to see. So many times, stores and employees think it a nuisance to have your children with you, but Marty engaged them while my husband and I made our decision on the mattresses. I will be recommending Marty @ Bedding Experts to many people and I will definitely be back in soon to purchase a new queen mattress for our bed. Thank you again, Marty!!
Very Happy Great Experience
Rick Gile at the Merrillville location was very kind, helpful, had a very good attitude, had a smile with everyone I saw him helping. He made sure I left the store with a smile! I will now be visiting him every time I need anything. He was very pleasant and made just I had a great experience shopping with him!
I am happy to say I am very very happy with my visit to the Merrillville store!
Excllent Customer Service Very Compassionate
I recently purchased a bed for my mother, Pauline Hatter. The salesman's name was Steve Kedzieski. I had excellent customer service from him. And my mother is completely satisfied with her new bed. She says that the delivery men were very courteous, neat, and fast. Thank you all so very much!!!
Easy Going And Enthusiastic Sales People
Visited your Valparaiso, IN without any intentions of purchasing a bed. We were immediately greeted by your salesman Marty who encouraged us to lay on and try any and every bed in the store. He was extremely informative and knowledgable about all of the beds and with his advice we ended up purchasing a Sealy Enthusiasm. If it had not been for his salesmanship and easy going attitude I probably wouldn't have purchased anything that day. One of the best salesman I've met in any business.
Very Informative and Pleasant Customer Service
Hi Customer Service,
Writing to Commend the Service that I received at the Ocala,Fl Mattress Barn on Monday Feb.17. Linda was the Sales Lady that helped Me. I was looking to purchase a Tempur Pedic mattress. Linda was just Wonderful. She was Helpful, Friendly,Personable and FUN to browse the Store with. I had questions and Concerns about My purchase. Linda answered the questions and spoke of My concerns even before I asked about them. Linda knew exactly what was on My mind. Linda is in the correct position at your store and doing a Great job as a Sales Rep. for Mattress Barn. We even LOL at times. Great Experience and I look forward to receiving My new mattress!
THANK You, Sincerely,Dolores
Overall Wonderful Experience From Sales to Shipping
Giovanni was very helpful to me, & took the time to make sure this customer was satisfied. The mattress was delivered within the specified delivery window, & the personnel delivering the product were neat, clean, & very professional. They delivered the product, removed the old mattress, & were gone within 5 minutes. Am very pleased with the new mattress.
Very Knowledgeable Sales Associates
I would just like to pay compliments on the customer service I received while shopping at the Valparaiso store earlier this week. I was helped by Nick and he was not only knowledgeable about the products but very patient while I shopped around and asked many questions. He was able to get exactly what I needed the next day which was awesome for me. A big thanks to Nick is needed, thanks.
Sincerely Austin D
Easy and Successful Shopping Experience
Marty was very helpful...we were in need of a new bed and he successfully set us up with a very comfortable bed...
Service As Comfortable As The Bed I Picked
Purchased my bed set and mattress a few years ago and I absolutely love it! The mattress is incredibly comfortable even my dogs love it! Thank Mr. Heath for helping me pick out the perfect set and mattress for me and my furry babies!
5 Star Service!!!
Paula who works at the Clermont and Ocoee stores was my Salesperson and she gets five out of five stars from me for her overall customer service!!!!!!!!!!!!!!!!
Service That Goes The Extra Mile
I just wanted to express my appreciation to John Kusznir at the Viera, FL store. He was most helpful in getting us a better price on the mattress set that we wanted. Because of his help, we decided to make the purchase.
Very Informative and Caring Sales Representatives
Tell Steve Persaud thank you very much for his friendly service.We needed a new mattress and couldn't afford the price so Steve gave us a discount which enabled us to purchase a similar mattress that we like as well. Thanks again.
Honest and Knowledgable Employees
Just wanted to let upper management know of the great employee you have. Toni and Kevin, from the Harlem and Irving store. I did not look forward to dealing with all the red tape involved with warranty issues, however Toni and Kevin made the experience and transaction very smooth. Toni is honest and knowledgeable. His expertise assured me that I made the right decision when selecting my new mattress and choosing to shop here at the Harlem and Irving store.
Great Experience Very Helpful Quick Delivery
Hi! I would like to say that my visit to your store yesterday was a great experience. John Taylor, store manager helped me pick out a great mattress and got me on my way quickly. Delivery guys did great too in this weather! Thanks again
Mary Beth B.
Amazing Service! Helped Find Me The Perfect Bed
Just wanted to thank John Taylor from the Orland Park, IL store for his help in selecting the right bed. It is amazing and couldn't have done it without him. Great guy! Will be sure to send my friends when they are looking for a new mattress
Great Experience By Far Best In The Business!!!
I want to say thank you very much to nick for taking his time to show me and explained me the difference with the difference beds I was interested in and all of his knowledge and his help with getting me financed and all of the discounts that was available that he was able to give and thank you to his gm for his assistants for helping nick make this sale happen especially when I was at 5 different stores to look and compare prices and you guys were the most helpful with everything I just want to say thank you very much and I know Monday me and my son will be sleeping a lot better
Extremely Knowledgeable, Friendly, and Helpful
We were met by Amar Ghai and asked a few questions on why we were there, sleeping habits, and needs. Amar directed us to the mattress we ended up buying first.. In a short interview he knew what we wanted. He is extremely knowledgeable, friendly, and helpful. So helpful in fact that he was able to change the box spring from 9 to 5 inch after we had left the store and still have it delivered the next day. We were amazed at how easy it was. The weather was terrible, and we probably shouldn't have been out, but we are glad it happened just like it did.. we were in the store Saturday and sleeping on a new mattress Sunday.. and it was a great sleep! Thank You Amar - Store #257 Aurora - 4700 New York St.
Helpful, Courteous, And Very Knowledgeable Service
I'm not a big online reviewer but I felt compelled to thank Craig from the South Elgin store for such great service.
I stopped in the SE store on a whim since I had time to spare, and my husband and I plan to purchase a new mattress when we move into our new home next month.
Craig was helpful, courteous, and very knowledgeable. Thanks to Craig, my husband and I will definitely return to Bedding Experts when it's time to make our purchase.
Professional, Knowledgeable, and Respectful Sale Representatives
I recently visited the South Elgin, IL store and was serviced by a salesman named Craig. I do not write too many of these but wanted to let you know that he was very professional, patient, knowledgable and easy to talk with. He respected my decision to only be getting information and pricing in anticipation of purchasing a new bed with our income tax return. I will definitely be returning to deal with Craig.
Great Bed! Helpful and Knowledgeable Service!
The manager Kevin Meskill was very helpful and knowledgeable in my experience! The bed is great and I will definitely come back for any bedding needs to see Kevin!
Back Feels Wonderful! John Found Me The Perfect Bed!
John Taylor, the store manager, was very helpful. He listened to my needs and made sure I got the proper mattress set. And my back feels wonderful now and I haven't slept this well in months!
Ecstatic About Our Recent Purchase
Bedding Experts, I would like to let you know how happy we are with our recent purchases at your Orland Park location. John Taylor has been very helpful and knowledgeable. Michael and Gina
Very Welcoming! Very Pleasant Shopping Experience
My boyfriend and I were looking for a great mattress and we needed a good selection to choose from. We decided to stop at the bedding experts location in Merrillville, IN. There we met Rick and Marty. They were very welcoming and made us feel very comfortable. They showed us a great selection of beds and adjusted the choices according to our preferences. With their help we were able to find our perfect mattress that we are in love with!! It was a great experience shopping at the bedding experts, especially with Rick and Marty helping us, and we highly recommend shopping at this location.
Very Impressed! Cant Wait To Go Back!
Bourbonnais, Il. Bedding Experts Salesmen, Adam & Todd, were very helpful, knowledgeable and not one bit pushy. We were very impressed and would definitely go there again.
I would like to say that my salesperson Rob Anderson at the Oak Lawn store is the most phenomenal person, I have had the privilege to know. I had a bed on lay-a-way for awhile and when the bed was finally delivered I couldn't sleep on the mattress. I called Rob and he explained that you have to break a bed in, but if I didn't like it after a certain amount of time, he would exchange it out for me. Well, the Catalina pillow top firm was to hard and Rob exchange it out for me, with a better alternative. I purchased a instead and S&F Catalina adjustable bed and OMG! it is as wonderful as Rob said it would be. He was able to explain all the scientific techno to me as well as the health benefits. With that being said and the experience of the demonstration, I purchase the more experience bed because of Rob. He's a wonderful salesperson and I will always purchase from Bedding Experts as long as he is around. I might even purchase a bed before it falls apart on me again. Thank you
Nice and Helpful Service! Very Comforting
I want to give high praise to Paula in the Clermont store for being so nice and helped me with my choice. She is a wonderful asset to the company.
Really Enjoyable Shopping Experience!
Fred Miller was a pleasure in helping me decide and ultimatly purchasing a new matress and box spring*pillow and everything to complete my transaction. I am 110% satisfied with the product but more than that, how Fred conducted himself during the sales transaction.He truly is an asset to this company and anyone looking to buy should go to the altamonte store meet Fred and I guarentee you will enjoy the shopping experience.Fred is awesome !!!!!!!!!!
Caring and Knowledgeable Sales Representative! Prompt Delivery!
My husband and I were looking for a new mattress & box spring. We went or after work on "Black Friday".Terry was very helpful & kknowledgeable. She helped us get the perfect pair! She helped push the financing thru. To top it off, this is our very first brand nrw mattress & boxspring at 36 years old & 58 years old! Terry stayed in touch with us until delivery.
You have a great person working for your company Iin Vero Beach!
Thank you Terry!!!!
Very Informative Great Delivery
Mitchell was very informative about the mattress and the delivery was satisfactory. I will recommend Mattress Barn to my friends as it was a very satisfactory experience.
Knowledgeable And Honest Service That Leads You To The Perfect Bed
I just wanted to take a minute and let you know the good experience I had AGAIN at this store.
Mark is very knowledgeable and honestly seems to want to find you the right mattress, not try to sell you just any one.
He gave me suggestions, answered questions, and was overall successful in finding me the perfect bed! Just waiting now for it to be delivered.
Thank you for keeping Mark here all these years - he is the reason I have shopped there all 10 years
Professional, Delightful, and Couteous Sales Person
It is my pleasure to salute John Taylor, Sales Mgr., Orland Park,IL. John was professional, courteous, knowledgeable, patience and a delightful sales person- thus the reason I purchased my new mattress & box spring from this store Oct 26,2013. It is quite evident that Mr. John Taylor truly enjoys his job and is sincere in addressing the concerns of his customers. Bedding Experts, you are lucky to have such an excellent devoted employee. John also followed up with inquiries I had and did everything to address my questions & satisfy my needs. I am blessed that I entered the door of your Orland Park, IL Store and met John Taylor & highly commend John for his services. Yes, I am happy I met Mr. John Taylor a gentleman & great salesman
Great Service and a Great Deal! A+
My wife and I needed a new bed for our son who is coming home from the military on leave. Todd Neal did a great job on the sale and gave us a great deal keeping his military service in mind. We will go back to him for all our bedding needs in the future. A+ Todd, you are a great representative of the bedding expert company.
No Pressure Sale...Very Pleasant Sales Experience
JJ (James G)was just great! No pressure from him at all. He gave us a good education on how to buy a mattress. We got a great deal and it was delivered this morning just like he told us it would be. Thanks for everything!!Jackie
Simply The Best!
I had an excellent experience with John Taylor when my fiancee and I went in to get a mattress during our big move and I don't know how we would have done it without John. He was so informative and really cared about we had to say and was able to help us find the right product that was perfect for us. He was really great and if I know someone to ever need a mattress Im telling them to go to John Taylor cuz he is simply the best. Thank you, Angelina
Exceptional Service! Sleeping Soundly!
I stopped by the store one day as we were in the process of looking for new bedding. Jim spoke with me and found that I would not be purchasing that day, and allowed me to look without pressure to buy. When I returned with my wife, he remembered my brief visit, and provided an exceptional overview of the mattress selection available, answered our questions, and stayed open beyond normal hours to give us plenty of time. Needless to say we purchased our bed that evening, and have been sleeping soundly since its delivery.
Extremely Helpful! Found The Perfect Bed!
I was so pleased with the customer service I received while shopping for a bed recently I felt the need to express it to corporate. There is a man named nick in your valpo store that was extremely helpful in helping me find the right bed. Knowledgeable and honest, had a great experience in your store. The wife loves it, will definitely be back.
Very Impressed! Excellent Service!
i was at the Orland park store on black friday.john taylor sold me a matress and 2 box springs. i was very impressed by his knowledge and was given excellent service and pricing. just thought you should know. i will definitely shop there again and i will tell my friends and family. mary
Easy Shopping Experience With Knowledgeable Salesman
I have to say The Area Manager Rick Gile in Merrillville is AMAZING! He got me everything I wanted under my budget. He is knowledgeable and funny which made it easier to shop with him. Every where else we went to the salesman seemed to be reading from a script. THANKS RICK!
Great Experience With A Wonderful Salesman
I had a very good experience for my first time at the bedding experts and my salesman John Mahaffey was very kind. He gave me a great price. I am very happy he took the time to understand my English.
Knowledgeable and Helpful Service
I purchased a new bed for my father and found Amar very knowledgeable and helpful in the selection of the proper mattress for his needs. The delivery people called and came early and were very pleasant. My father loves his new bed and I would recommend Amar and Bedding Experts to anyone considering a new bed!
Amazing From Start To Final Delivery
Been shopping for a while and luckily when I came into the store Josh was there... very knowledgeable! He walked around with me, listened to what I was looking for, showed me options low range to high range and even laid down on the mattress with me so I could test with another person on the mattress! I will definitely recommend this store to family and friends... LOVE my mattress choice and THANK YOU JOSH... also, the delivery guys were on time, quick, and professional!
Knowledgeable and Fun Shopping Experience.
CUSTOMER FOR LIFE! Shopping for a mattress was painful until I walked into the Bedding Experts in Merrillville IN and Rick Gile (Area Manager) made the experience, fast, knowledgeable, and fun! I'm sending all of my friends and family to him. I will also be back soon to purchase a mattress for my daughter.
Very Pleasant Experience! Highly Recommended!
My husband and I were in your store and we had a very pleasant experience. We were very impressed by all the knowledge that your store manager Craig Laporta had compared to all the other stores we had visited that day. We will highly recommend Bedding Experts and especially Craig LaPorta.
Excellent Experience! Informative and Easy!
Today I dealt with Bob Zagone at your Norridge store. In our phone conversation I told Bob that I was a previous customer and was looking for a new Stearns and Foster King Mattress. I have an old Stearns and Foster and I wanted to purchase a king of the same quality with a price that would match or better competitors. Bob went to great lengths to achieve this and I have now purchased my new Stearns and Foster over the phone due to Bob's detailed explanations of quality and extent of research to obtain the best price for us, but also he met the correct fit for our needs. Kudos to Bob and the Bedding Experts!
Easy Experience Rock Bottom Prices!
John Taylor really made it easy to know how to shop for and how to buy a mattress. He is very well informed on the products and has a laid back style unlike other stores and sales people I had talked to who try and stalk you and push hard sales pitches to you. Besides that, I really did get a first class product at a rock bottom price!*****
Sleeping Like Babies! Wonderful Experience.
Me and my husband were looking for a mattress for a few months. Every place we went to the sales people were either rude or gimmicky... when we walked in Steve was super nice, informative, and we were able to feel comfortable knowing that we were purchasing something good not just being fed the same sales pitch.
We only budgeted 800 but walked out with a king mattress, rails, and cover spending over 1500. Steve was a breath of fresh air and super professional and in this case, it paid off!!
Thanks Steve! We are sleeping like babies!!!
Amazing Experience. Both Fun and Informative!
Just purchased two twin beds. Rick Gile was so helpful! Great personality. Really listened and gave us the information without the pushiness of most sales people! Great Job! Would buy from him again and recommend his store to anyone!
Jackie and Phyllis C.
Great Service and Great Price!
We just bought a mattress from the Orland Park store for my son and it was an awesome experience. John Taylor was the sales person that helped us, he was very helpful and friendly. Great service and price!
Salesman Beyond Fantastic! 5 Stars!
Marty and Nick form the Valparaiso store were beyond fantastic to work with! They were very knowledgeable about their mattresses, and helped us find the perfect one for us!
Definitely will be highly recommended to friends!!!!
Super Friendly Staff! Highest Review Possible!
I have purchased several items from Bedding Experts and both times the store manager, Josh, has been super friendly and more importantly, couldn't do enough to help me but not in a pushy way. He is very knowledgeable about all the products. I would highly recommend going to the Michigan City, IN store for all your bedding items. I give Josh the heist review available!
Excellent Information, All Questions Answered! 5 stars!
My consultant, Mr. Costello, did a great job! He determined my needs (firmer mattress), showed me several options. He provided me with excellent information and answered all of my questions. I cant believe the right mattress makes such a difference. Thanks Marty!
Excellent Customer Service
I would like to thank Tony and John for their excellent customer service, Tony was very knowledgeable in what he's selling and he has such an outstanding personality I will definitely refer the company, and be a retuning customer. Thanks again Tony for your outstanding customer service!
Professional, Friendly, and Informative Experience!
Just letting you know what a great experience we had purchasing a mattress from your Orland park store. Your salesman John Taylor was a complete professional, we'll be buying form The Bedding Experts again. Thanks again! John R.
Excellent Customer Service!
Amar you are fantastic! I am so pleased with our new bed. I will be recommending your store to all my friends and family because of the excellent customer service, knowledge and attention we were shown! you are truly one of a kind! Thank you Amar!
Knowledgeable, friendly, and Easy Shopping Experience!
I wanted to let you know that Nick helped my husband and I on Sunday in your Valparaiso store. He not only was able to help us instead of sell us, he is very knowledgeable about all of the products on the floor. we were able to make a good decision and he was able to help us with financing too. We had looked at other stores and he by far was the best person we spoke to. I wanted to let you know that you are lucky to have him. I am a manager in the real estate business and know first hand that good people are hard to find!
Right Mattress and Right Salesman!
Rick the area Manager at the Merrillville Bedding Experts was incredible! Rick took time out to find what was causing my aches and pains to make sure we got the right mattress for me! GO SEE RICK!
Excellent Shopping Experience
I'm writing to rave about your sales associate Coree who helped me pick the perfect mattress. Coree was super knowledgeable and directed me to the perfect bed (and Pillows!). Thank you Coree! oh and the delivery men were great too!
Quick and Efficient Treatment!
We went to purchase mattresses in the Oak Lawn, Illinois store. The store manager, Rob Anderson, is a great employee! He helped us in a quick, efficient manner. He knows the products very well. We are very pleased with how he treated us. Keep up the good work!
Thank you so much,
Diane and James
Diane and James
I want to commend Bryan for selling us the best pillow top king size mattress set. this bed has been so comfortable for my husband and I. We were in need of a great mattress and The Bedding Experts in Highland Park was the place to go!!! Thank you so much for giving us a peaceful rest :)
Wonderful Experience, Helpful and Friendly!
Had a wonderful salesman help us with out purchase. He dad a great job and was very helpful. His name was Brett Dull and he works at the Portage IN store
Genuine and Friendly Salesperson. Great Mattresses!
After going to several stores and encountering plenty of pushy salesman I came into The Bedding Experts and talked to Rick. not only was he the most knowledgeable sales person, but he seemed genuine and didn't have to be pushy to earn the sale. ill most definitely come back and see rick for future purchases!
Positive, Friendly, and Easy Experience!
We were out looking at mattresses over the weekend, and one of the stores we stopped at was The Bedding Experts in Gurnee, IL. Tim Hansen assisted us, and he was extremely knowledgeable about the mattresses, including the memory foam ones that we were interested in. He took the time to explain the differences among memory foam, and also reviewed the proper care for memory foam mattresses and pillows. His extensive knowledge helped us to make an educated decision in choosing a bed that was right for us, and we bought a Serta memory foam king bed from Tim that day. he took the time to explain what to expect when the mattress and pillows arrived, and how to properly air them and "break them in". He also gave us timed privacy to talk between ourselves when we were figuring out which bed to buy and didn't pressure us to purchase a specific bed. He was positive, friendly and easy to converse with. Tim is by far the best sales person I have ever worked with! I will recommend Tim and your store to our friends and family for excellent customer service and products. Thank you!
Extremely Helpful and Informative Experience!
Just wanted to take the time out to express that John Taylor was an amazing sales representative and extremely helpful! I had a great wonderful experience! Sincerely, Krystal
Amazing From Arrival to Delivery
I just wanted to take the opportunity and thank you for working with me to get my king size mattress! My husband and I are very happy with the bed. You guys have been wonderful at helping to get this all taken care of for us! Since I had a new bed, I of course, had to get a new mattress cover, wraparound bed ruffle and sheets! I attached a picture with the dog bed included! : ) The gentlemen who delivered the bed were very fast and allowed me to sweep before they put it all together! This was much appreciated as well! Again, thanks so much for the opportunity to have been the winner of this awesome prize! April
Awesome Service Smooth Process
Just wanted to pass along a kudos to your employee in Leesburg, Heath
We were out shopping beds last weekend and previously purchased from a different Mattress Barn location, so it was our first stop. Heath was informative and helpful and his personality was very pleasant.
we left for lunch w/ our kids and had to hit a few other stores to comparison shop. After two stops we called it quits and could see clearly where we should be. We drove right back to Heath to order the new bed for our daughter.
Service was awesome the day of the sale and the delivery day was just as smooth
Thanks so much!
Respectful and Informative Sales Person!
Mr. Heath Stoddard is the consummate professional, He treated my wife and myself with the upmost respect and regards to our purchase, if all salespersons were like him we would all have an enjoyable time shopping no matter what store or product we were looking for. Keep up the good work, Heath Thank you!
Found Exactly What I Wanted With Amazing Service
John Taylor at the Orland Park location was very helpful and professional in assisting me. I was able to find exactly what I wanted in the price range needed quickly. I want to thank John for his assistance and will be back to make future purchases.
Very Happy Experience! Helpful and Informative Sales Person
I just purchased a new bed at The Bedding Experts in Valparaiso, Indiana from Nick Mandich. He was very helpful and very thorough in his approach, and I'm very happy with the entire experience in purchasing my new bed. I will recommend him to anyone who needs a bed.
Made Me Feel Right At Home!
Bobby Mathew was very helpful to me and made me feel at home and explained the different beds before I made up my mind thank you for having a great employee
Excellent Customer Service! I Would Recommend Anyone!
Excellent customer service for Marty Costello at Merrillville, IN location. He was patient with my children, and helped us find a bed for our daughter and for ourselves. I would recommend anyone to go see Marty over at that store location.
Very Pleased With My Experience! 5 Stars!
When I visited the store, Anthony K. was very helpful, explained the kinds of mattresses and gave me the time to test several of them. I've had the bed for about 3 weeks and I'm pleased with my choice. Thank You!
Very Enjoyable Shopping Experience
My name is David G., my wife and I purchased a new mattress from your store in Valparaiso Indiana back on April, 28th 2014. Our salesman was Nick Mandich. Nick was very good, no pressure salesman and took the time to show us several different types of mattresses before we found the right one for us. We enjoyed our purchase experience there and had since referred other customers to that store. Thank you!
Accommodating and Helpful Employees! Highly Recommended!
We worked with Jim at the Arlington heights store and he was very helpful and accommodating and helpful
An Experience That Will Bring Me Back
We purchased a mattress and box spring from the Bradley/ Bourbonnais store last week. I returned to the store because of a previous positive experience looking for a bed frame.
Dealing with both gentleman who staff the store was a pleasure. Their help and input made the experience one that will bring me back.
Thanks to Them
Outstanding Experience, Kind and Understanding Salesman
We visited the store on Redbug Lake rd. and was waited in by Nick.
He was very kind and understanding to our needs.
This was our 4th bed purchase in the last 3 months because my husband's back was hurting and nothing would provide relief. We finally broke down and bought an elite Tepurpedic mattress form Nick. He was very knowledgeable about the brand of mattresses and was efficient in helping us and others in the store. He provided us with plenty of time to make our decision on a mattress and was very understanding about our situation and our peculiarity.
We are enjoying the mattress and has provided more support over other brands. We highly recommend others to Nick at Mattress Barn
Mr. & Mrs. Jones
Unbelievable Knowledge and Professionalism
I was in your Darien store with my boyfriend and he needed a bed. I cant believe the knowledge and professionalism and taking into account our budget. he was able to fit us with a bed that was not expected to be in our budget. I would recommend The Bedding Experts to all my friends and family when they need a bed. A wonderful experience overall!
NICK IS FANTASTIC!
NICK IS FANTASTIC!! What an employee, I hope his company really values his skills. He hooked a friend up with a new bed in no time, and he was a pleasure to talk to. Even though we came in at the end of the night he was happy and very friendly. I know that i will certainly buy from him in the future!
Thanks Nick! You're the best!
Informative, Helpful, And Fun Shopping Experience
Just wanted to pass along a kudos to your employee in Leesburg, Heath.
We were out shopping beds last weekend and had previously purchased from a different Mattress Barn location, so it was our first stop. Heath was informative and helpful and his personality was very pleasant.
We left for lunch w/ our kids and to hit a few other stores to comparison shop. After two stops we called it quits and could see clearly where we should be. We drove right back to Heath to order the new bed for our daughter.
Service was awesome the day of the sale and the delivery day was just as smooth.
Thanks so much!
Respectful and Professional Employees
Mr. Heath Stoddard is the consummate professional, He treated my wife and myself with the utmost respect in regards to our purchase, If all salespersons were like him we all would have an enjoyable time shopping no matter what store or product we were looking for. Keep up the good work, Heath and Thank You
Truly The Experts of Bedding!
I just purchased a new bed at bedding experts in Valparaiso, Indiana from Nick Mandich. He was very helpful and very thorough in his approach, and I am very happy with the entire experience in purchasing my new bed. I will recomend him to anyone who needs a bed.
Made Me Feel Right At Home!
Bobby Mathew was very helpful to me he made me feel at home and explained the different beds before I made up my mind thank you for having a good employee
Excellent Customer Service!
Excellent customer service from Marty Costello at the Merrillville, IN location. He was patient with my children, and helped us find a bed for our daughter and for ourselves. I would recommend anyone to go see Marty over at that store location.
Helpful, Kind, And Professional Shopping Experience!
When I visited the store, Anthony K. was very helpful, explained the kinds of mattresses and gave me time to test several of them. I've had the bed for about 3 weeks and I'm pleased with my choice. Thank you.
Wonderful, Knowledgeable, And Patient Sales Person!
I just wanted to let you know how wonderful your employee - Coree Lumpkin is. She is so knowledgeable and kind and really helped us out. We have a very defective mattress that we purchased from you four years ago. She was able to get us a warranty refund so that we could exchange it for a new mattress. I really appreciate all the time and care she took with us. She is a wonderful asset to your company.
No Pressure Sales Person, Serveral Options To Chose from
My name is David G, my wife and I purchased a new mattress from your store in Valparaiso Indiana back on April, 28th 2014. Our salesman was Nick Mandich. Nick was a good, no pressure salesman and took the time to show us several different types of mattresses before we found the right one for us. We enjoyed our purchase experience there and had since referred other customers to that store. Thank you David G
Accomodating And Helpful!
We worked with Jim at the Arlington Heights store and he was very accomodating and helpful.
Pleasure Doing Business! Will Be Back!
We purchased a mattress and box spring from the Bradley/Bourbonnais store last week. I returned to the store because of a previous positive experience looking for a bed frame.
Dealing with both gentlemen who staff the store was a pleasure. Their help and input made the experience one that will bring me back.
Thanks to them.
Kind And Understanding Of Our Special Needs!
We visited the store on Redbug Lake Rd. And was waited in by Nick.
He was very kind and understanding to our needs.
This was our 4th bed purchase in the last 3 months because my husband'a back was hurting and nothing would provide relief. We finally broke down and bought an Elite Tempurpedic mattress from Nick. He was very knowledgeable about the brand of mattresses and was effecient in helping us and others in the store. He provided us with plenty of time to make our decision on a mattress and was very understanding about our situation and our peculiarity.
We are enjoying the mattress and has provided more support over other brands. We highly reccommend others to Nick at Mattress Barn!
Wonderful Experience! Worked With Our Budget!
I was in your Darien store with my boyfriend and he needed a bed. I can't beleive the knowledge and professionalism and taking into account our budget. He was able to fit us with a bed that was not expected to be in our budget. I would recommend The Bedding Experts to all my friends and family when they need a bed. A wonderful experience overall.
I will be back and so will many others because of Jennifer Boere
I often wonder where great customer service has gone. It seems more and more difficult to find someone who can relate, build a relationship, and offer great services all in one. When I come across an organization or individual who does this, I always want them to be recognized.
I am a Senior Director for Walgreens with 2,000 employees. I lead and direct the customer service for our pharmacy call centers. I reference this, only because I truly do know and understand great service. For over a week, I could not find a good bed or great service. Many of your competitors tried to earn my business and could not. On, February 21, 2012 I called your store and talked with Jennifer Boere. Her voice inflection was warm, her listening skills were incredible, and her follow through was amazing. I actually felt like an important customer and I had not even stepped in the store.
However, once I visited the store I was in shock. Jennifer not only displayed the same traits from the phone, but exceeded my expectations. She greeted me when I came in, provided a warm smile, and quickly asked how she could help me. Her understanding of the beds was spot on and she took time to explain the subtle differences. She was never pushy at all and really showed great character throughout.
I ended up buying a bed for some house guests. My purchase was not large but the long term impact was felt. I will check and shop Mattress Barn first. I will call Jennifer for any of my needs. Not only was the product great, but Jennifer made the difference. My experience alone is an example of the integrity and dedication she has to your company. She is a proven leader with an amazing character. Her dedication and attention to detail was impressive. Jennifer truly understands how to communicate with people and build confidence in those she speaks with.
I will be back and so will many others because of Jennifer Boere!
Awesome Customer Service! Friendly And Helpful
This is Very late letter telling you what awesome customer service I recived when buying a bed for my guest room. Daniel was friendly and helpful without being pushy!
Amazing Saleman, Wonderful Experience
First and foremost, my fiancé and I walked into your store we were nervous because we were unsure of what to buy, we didn't know our comfort levels, ect. But Nick definitely took his job to the next level- completely related to us on a personal level, we weren't just "another sale, another customer" he genuinely loves his job and you can tell! He was so helpful from us finding to the perfect bed all the way up to the delivery process. I definitely know what working in retail is about and he is someone you should be proud to have apart of your business! awesome guy, extremely nice, and I will definitely without a doubt recommend him to anyone! good luck on you future endeavors, Nick! Keep up the great work! we will now be forever customers!- Ashlin $ tyler
So excited About Our New Bed And Service!
I wanted to send an email to say what a wonderful experience my husband and I had yesterday at your Aurora Lake St store. David was very knowledgeable on the different types of mattresses and helped us to pick out the best mattress for our sleeping needs. The whole process was easy and David was ableo answer any questions we had about the different beds. Thank you to David and your company, we are excited to receive our new bed!
Karen and Javier
Friendly, Knowledgebale, And Comfortable
I was ordering a mattress from CA to have it delivered in Chicago and Nick was so helpful! He was friendly and got me exactly what I needed for a great price! The delivery was easy and without problems! he was also super willing to work with me if for any reason I didn't like the mattress, as I had never actually tried it before purchasing it. Ididnt need any help though since the mattress is very comfortable and exactly what I was looking for. Overall, nick was wonderful and such a pleasure to work with. I would recommend this place for sure!
Exceptional Experience! Great Customer Service!
A very special shout out to Terry Boltz, The store manager at the Vero beach Store Mattress Barn.
In need of a new mattress, we became aware that there is an abundance of bedding stores in the Vero beach area. After doing extensive research, we visited the Mattress Barn on 21st street in Vero beach, Where we first met terry.
Terry was extremely helpful, Informative, and patient and based on this, we purchased a mattress the same day.
The customer service that terry provided was extraordinary. She was pleasant, upbeat and most of all willing to offer her support in any way she was able.
It is rare to find such exceptional customer service in this day and age, and we are very grateful for terry and all she did on our behalf. you can be sure that we will highly recommend this Mattress barn to everyone.
many Thanks to Terry!
Suzi & Ron
Suzi & Ron S.
I would just like to say what a wonderful job James Smith at the Arlington Heights store did. He was so kind and patient. I ordered a mattress when I was in Florida. I had a death in my family that week. I was distraught and was not going to make it back for our drop off date. He quickly switched the delivery date. Then...I ordered the wrong size in my craziness.
He helped me remedy this situation and he was extremely patient and kind.
I just want you to know he went above and beyond to help me at this difficult time.
THANK YOU for having people like this that work for your company.
Great Employees Make A Huge Difference!
Hello Bedding experts,
Yesterday we purchased a new Sealy Radiance Gold King mattress set from your store Geneva Commons. It was delivered today by your very polite and professional delivery service. We wanted to let you know that you have a true sales gem there in Bruce Miller. He knows his product, and how to listen. People like Bruce make the difference as to where and why people buy. We will be happy to refer others to him and your store.
Helpful And Friendly Employee!
I would like to complement Jim on helping me through a very hard decision,bed shopping for me is very difficult due to my bad back. He explained every little detail to me and was very patient with me!. I would also like to add that even the delivery guys were very nice.I would highly recommend Bedding Experts to anyone.P.S Jim thank you for the frame for my new Queen bed for free because my bed frame was to small. Your the best
My experience at the Homewood, IL location has been wonderful. I would highly recommend anyone looking for bedding to visit and ask for Tony. He is a great sales associate and will have you laughing the entire time, very professional. Thank You!
Brilliant Exployee, Great Experience
Just wanted to say that your Tinley Park location is staffed with a fantastic, competent crew. I dropped by a few weeks ago, thinking that I would shop around a bit at a few mattress stores before I actually bought one. Dan, the manager, asked some questions about my sleep habits, and within a half hour, I found exactly what I needed and the mattress was delivered the next day. Brilliant!
Exceptional Experience! Great Customer Service!
A very special shoot out to Terry Botlz, the store manager at the Vero Beach Mattress Barn.
In need of a new mattress, we became aware that there is an abundance of bedding stores in the Vero Beach area. After doing extensive research (and a referral from a neighbor), we visited the Mattress Barn on 21st street in Vero Beach, where we first met Terry.
Terry was extremely helpful, informative and patient and based on this, we purchased a mattress the same day.
The customer service that Terry provided was extraordinary. She was pleasant, upbeat and most of all willing to offer her support in any way she was able.
It is rare to find such exceptional customer service in this day and age, and we are very grateful for Terry and all she did on our behalf. You can be sure that we will highly recommend this Mattress Barn to everyone.
Many thanks to Terry!
Suzi April & Ron S
Suzi & Ron S.
Wonderful Experience With Great Employee
Thanks to Stephen Kedzierski I'll have a wonderful Father's day gift for my husband this weekend. We just recently moved and needed a mattress quick. Stephen was very helpful and reassuring that I made the purchase the same day I came in. He provided the sounding board I needed and he answered all of my concerns in a way that was sincere and didn't try to sell me only higher end products. It was a real pleasure working with Stephen and I highly recommend his store on Clybourn and Sheffield, which was very convenient.
Flawless Experience With A Great Compnay
I am contacting you to let you know what an excellent customer experience James Smith (store manager of your Arlington Heights IL store on Arlington Heights rd) provided for my box spring purchase today, 06/05/14. I have worked customer service for ten plus years and I would rate my experience with Jim as being flawless for both me, as a customer, and BeddingExperts, as a business.
Why this was a great experience for me:
Jim answered my questions quickly by phone but went even a step further. He offered to help me tie the queen boxspring to my car without me asking. I was planning to rent a UHaul van instead so this saved me some green stuff. Just as we were about to disconnect by phone, Jim also confirmed the store location with me. Because he brought it up, I realized that I was talking to a different store than I originally intended to call. This saved me time and confusion as I did not accidentally go to the wrong store. Saving time = saving more green stuff.
Why this was a great opportunity for BeddingExperts:
Jim not only was helpful and friendly, but he also looked for ways to provide more needs based selling which would be a win win for both sides. For example, I came in only for a boxspring, but Jim asked several questions to understand my potential needs for a mattress and a mattress encasement. The mattress encasement was something I definitely needed, but I had already purchased. In the end, I purchased just the boxspring but I'm sure this attention to a customer's needs will help increase sales and build relationships for BeddingExperts in the future.
I'm sorry about this long message, but I thought it was important that Jim receives the recognition he deserves. I always appreciate when one of my customers does the same. He made the buying process very easy. I actually believe that BeddingExperts should consider using Jim to train employees in the field. He would bring a lot of value t0 that type of role.
A happy customer,
The Bedding Experts have been helping people find quality mattresses since 1983. We are the largest Sealy and Stearns & Foster mattress retailer in the midwest.
The Bedding Experts is A+ rated with the Better Business Bureau.